Kristine Caspers
Seacliff,SA
Summary
Detail-oriented professional cleaner with over 20 years experience providing commercial and residential cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organisational and multi-tasking skills and provides excellent customer service.
Overview
23
23
years of professional experience
Work History
Housekeeper / Room Attendant
SOHO HOTEL
11.2023 - 03.2024
- Made beds using 3 sheet system
- Clean and service guest rooms in a timely manner, adhering to the hotels extremely high standards
- Restock amenities and minibar
- Ensure that any lost and found items are logged with housekeeping supervisor
- Maintain linen and stock cupboards, ensuring they are kept tidy
- Report any repairs, non-functioning or missing equipment or room items to housekeeping supervisor/manager
- Follow all chemical safety and handling procedures.
Housekeeper / Room Attendant
CITY WEST MOTEL
08.2023 - 11.2023
- Make beds, clean and service guest rooms in a timely manner, adhering to the hotels extremely high standards
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Ensure that any lost and found items are logged with housekeeping supervisor
- Maintain linen and stock cupboards, ensuring they are kept tidy
- Report any repairs, non-functioning or missing equipment or room items to housekeeping supervisor/manager
- Follow all chemical safety and handling procedures.
Residential House Cleaning
With MARGARET WITHERS (Supervisor)
02.2021 - 07.2023
- Cleaned and sanitised bathrooms, hallways, bedrooms, living rooms and kitchens.
- Developed strong relationships with clients, earning trust through reliability and attention to detail.
- Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
- Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
Housekeeper / Room Attendant
INTERNATIONAL HOTEL MOTEL
11.2021 - 06.2023
- Make beds, clean and service guest rooms in a timely manner, adhering to the hotels extremely high standards
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Laundry duties (washing, drying, folding)
- Ensure that any lost and found items are logged with housekeeping supervisor
- Maintain linen and stock cupboards, ensuring they are kept tidy
- Report any repairs, non-functioning or missing equipment or room items to housekeeping supervisor/manager
- Follow all chemical safety and handling procedures.
Housekeeper / Room Attendant
ELLEN HOTEL
10.2020 - 10.2021
- Made beds using 3 sheet system
- Administered cleaning and servicing of guest rooms in a timely and organised manner adhering to the hotels high standards
- Cleaned and stocked guest rooms, adhering to the hotels high standards by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items and minibar
- Maintained linen carts and pantry in a neat, clean and orderly manner
- Ensured that any lost and found items are logged with housekeeping
- Ensured guest satisfaction by delivering quality service, consistency and executing excellence through the entire guest experience.
Housekeeper / Room Attendant
ENSENADA MOTEL INN
12.2016 - 02.2020
- Made beds using 3 sheet system
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, restocking bathroom items and restocking minibar
- Maintain linen and stock cupboards, ensuring they are kept tidy
- Report any repairs, non-functioning or missing equipment or room items to housekeeping supervisor/manager
- Follow all chemical safety and handling procedures.
Housekeeper / Room Attendant
COMFORT INN HAVEN MARINA
11.2010 - 11.2016
- Made beds using 3 sheet system
- Cleaned and serviced guest rooms in a timely manner, while also adhering to the motels high standards
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Restock amenities and minibar
- Ensure that any lost and found items are logged with housekeeping supervisor
- Maintain linen carts, ensuring they are kept tidy and properly stocked
- Report all maintenance issues to housekeeping supervisor.
Housekeeper / Room Attendant
STAMFORD PLAZA HOTEL
03.2001 - 10.2010
- Made beds using 3 sheet system
- Administered cleaning and servicing of guest rooms in a timely and organised manner adhering to the hotels high standards, maintaining a productivity level not to exceed 25 minutes per room
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maintained linen carts and pantry in a neat, clean and orderly manner
- Ensured that any lost and found items are logged with housekeeping
- Ensured guest satisfaction by delivering quality service, consistency and executing excellence through the entire guest experience
- Followed all safety handling procedures and actively participated in all hotel meetings, training, task forces and programs
- Adhered to Occupational Health & Safety regulations.
Skills
- Over 20 years experience as a professional cleaner
- Ability to remain calm under pressure
- Ability to work unsupervised or as part of a team
- Attention to Detail/Organised
- Hardworking/Physically fit
- Friendly/Polite
- Good Communication Skills
- Good Customer Service
- Reliable/Dedicated
- Housekeeping
- Cleaning and organising abilities
- Bathroom cleaning
- Mopping and sweeping
REFEREES
TONI CLARK
Housekeeping Manager
Soho Hotel
Adelaide, SA
Ph: 08 8412 5600
BARBARA PATTERSON
Manager
City West Motel
Mile End, SA
Ph: 08 8443 6449
MARGARET WITHERS
Supervisor
House Cleaning
Port Pirie, SA
Ph: 0439 659 680
NICOLE CREAVER
Supervisor
International Hotel Motel
Port Pirie, SA
Ph: 0401 183 597
Timeline
Housekeeper / Room Attendant
SOHO HOTEL
11.2023 - 03.2024
Housekeeper / Room Attendant
CITY WEST MOTEL
08.2023 - 11.2023
Housekeeper / Room Attendant
INTERNATIONAL HOTEL MOTEL
11.2021 - 06.2023
Residential House Cleaning
With MARGARET WITHERS (Supervisor)
02.2021 - 07.2023
Housekeeper / Room Attendant
ELLEN HOTEL
10.2020 - 10.2021
Housekeeper / Room Attendant
ENSENADA MOTEL INN
12.2016 - 02.2020
Housekeeper / Room Attendant
COMFORT INN HAVEN MARINA
11.2010 - 11.2016
Housekeeper / Room Attendant
STAMFORD PLAZA HOTEL
03.2001 - 10.2010
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