Kristine Handayani
Mascot,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Rental Sales Agent
East Coast
02.2023 - Current
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Placed sales calls and handled sales for incoming customer calls.
- Coordinated with sales teams and clients to manage inventory, adjust orders, and handle logistics.
- Executed sales and marketing initiatives to increase revenue for company.
Team Leader
Krispy Kreme
04.2021 - 06.2023
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
Supervisor
Top Juice
03.2018 - 03.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Sales Assistant
Budijayatex
02.2010 - 07.2017
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
Education
Advanced Diploma - Accounting
York Business Institute
Sydney, NSW03.2021
Skills
- Rental Agreement
- Reservations
- Property Marketing
- Prospecting
- Cash Handling
- Customer Transactions
- Accuracy and Efficiency
- Customer Service
- Product Knowledge
- Order Taking
- Data Entry
Languages
Indonesian
Native or Bilingual
English
Full Professional
Timeline
Rental Sales Agent
East Coast
02.2023 - Current
Team Leader
Krispy Kreme
04.2021 - 06.2023
Supervisor
Top Juice
03.2018 - 03.2021
Sales Assistant
Budijayatex
02.2010 - 07.2017
Advanced Diploma - Accounting
York Business Institute
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