Kristine Kelly
North St Marys,NSW
Summary
I am interested in using my customer service skills in an organization where I can assist others. I have a strong Interest in the medical and health field, having previously studied assistant in nursing. After a serious car accident in 2015, I focused on my role as a mother and my recovery, which prevented me from returning to work. I am now eager to re-enter the workforce on a part-time basis.
Overview
7
7
years of professional experience
Work History
Assistant in Nursing
Blacktown Hospital
06.2012 - 12.2012
- Conducting observations.
- Providing personal care.
- Assisting with showers.
- Bathing.
- Performing manual handling.
- Transfers.
- Maintaining precise records.
- Delivering basic wound care.
- Assisting with feeding.
- Supporting mobility needs.
- Clinical experience
Casual bar attendant
Colyton Hotel
01.2011 - 12.2011
- Serving beverages and food.
- Delivered exceptional customer service to enhance guest satisfaction.
- Ensured compliance with health, safety, and liquor regulations to maintain a safe environment.
- Processing payments.
- Ensuring cleanliness.
- Replenished stock on shelves to ensure product availability.
- Executed various tasks to support operational needs.
Crew Member
McDonald's
Emu Plains
01.2006 - 12.2009
- Delivered exceptional customer service to support customer needs.
- Coordinated order handling to ensure timely fulfillment and improve customer satisfaction.
- Outlined customer service and team task responsibilities to enhance operational efficiency.
- Collaborated with team members to maintain workflow in a fast-paced environment.
- Ensured a clean work environment to promote safety and efficiency.
- Processing payments.
- Performed various roles, including front counter and drive-through.
Education
Certificate - Medical Reception And Medical Terminology
The Career Academy
06-2026
Certificate - reception and office support
The Career Academy
10-2025
First Aid -
TAFE NSW
NSW01-2024
Hand Hygiene -
TAFE NSW
NSW01-2024
Certificate III - Assistant in Nursing (AIN)
TAFE NSW
NSW01-2012
Responsible service of Alcohol (RSA) -
RCG School
Penrith, NSW01-2011
Responsible conduct of Gaming (RCG) -
RCG School
Penrith, NSW01-2011
Basic Barista training -
Coffee School
Haymarket, NSW01-2010
Skills
- Patient care
- medical terminology
- Local area driving
- NSW driver’s license
- Computer skills
- Telephone etiquette
- Multitasking ability
- Interpersonal communication
Skills And Licenses
- NSW Driver’s license
- Confident with driving in local areas (Western Sydney locations)
- Familiar with basic medical terminology
- Friendly and approachable personality
- Basic to intermediate computer skills
- Good telephone manners
- Ability to multitask
Timeline
Assistant in Nursing
Blacktown Hospital
06.2012 - 12.2012
Casual bar attendant
Colyton Hotel
01.2011 - 12.2011
Crew Member
McDonald's
01.2006 - 12.2009
Certificate - Medical Reception And Medical Terminology
The Career Academy
Certificate - reception and office support
The Career Academy
First Aid -
TAFE NSW
Hand Hygiene -
TAFE NSW
Certificate III - Assistant in Nursing (AIN)
TAFE NSW
Responsible service of Alcohol (RSA) -
RCG School
Responsible conduct of Gaming (RCG) -
RCG School
Basic Barista training -
Coffee School