Kristine Krucane

Company Overview: Luxury Day Spa

• Managed day-to-day operations of the spa, including; reception team, reservations, maintenance/quality control
• Oversaw and supported a department of Registered Massage Therapists (RMT), Spa Practitioners, Estheticians, and Acupuncturists
• Operated recruitment, training, scheduling, and conflict resolution
• Handled guests' concerns and complaints positively and proactively
• Handled professional and retail supply orders, including monitoring inventory levels, placing orders, and receiving inventory
• Developed marketing strategies, running campaigns and producing promotional material
• Luxury Day Spa

Company Overview: Sea Kayaking and Hiking Adventure Tour Company

• Assisted lead guide on kayaking tours in Broken Group Islands of durations between 3 - 5 days with a maximum of 6 clients per guide
• Ensured the safety of guests, including providing first aid and rescue when needed
• Helped with navigation and trip planning
• Sea Kayaking and Hiking Adventure Tour Company

Company Overview: Holiday Accommodation

• Created cleaning schedules and work schedules for housekeeping department
• Stocked supplies, managed ordering and maintained an inventory of all necessary supplies
• Assisted with hiring, scheduling and training staff
• Handled administration duties, bookings, reservations, guest relations and Adventure Centre sales
• Operated the cash register; accepted and processed payment of accommodation services, adventure centre activities and memberships
• Worked with office programs such as Word, Excel, Outlook and WebRezPro software
• Managed Facebook and Instagram media platform accounts
• Holiday Accommodation

Company Overview: Event, Function & Activity Centre

• Supported chef in a specific work section
• Assisted in preparing meals for camper / retreat/ conference groups
• Cleaned and maintained campsite area and accommodations
• Assisted with different duties in the office
• Event, Function & Activity Centre

Company overview: Luxury Retail Store

● Prepared sales contracts and accepted payments via cash, credit card, and bank checks

● Assisted in creating merchandise displays.

● Participated in weekly sales strategy meetings.

● Responsible for implementing all visual merchandising standards.