Kristine Petterwood
Newstead,TAS
Summary
Adept in innovative office administration and data entry proficiency, I significantly enhanced operational efficiency at All About Gardens by implementing new technology solutions. My expertise in administration and my ability to foster collaboration across teams underscore my comprehensive skill set. I excel in optimizing administrative processes, showcasing both hard and soft skills critical to dynamic office environments.
Overview
16
16
years of professional experience
Work History
Office Administration
All About Gardens
09.2013 - 01.2025
- Carried out office administration tasks, such as managing incoming calls, maintaining accurate filing systems, and processing payments.
- Carried out office administration tasks to facilitate seamless daily operations and improve overall workflow.
- Facilitated office administration and customer service to general public.
- Established standards and best practices in office administration that contributed to increased operational efficiency across all levels of the business.
- Maintained open lines of communication between office and field teams, fostering collaboration towards shared goals.
- Managed all aspects of office administration, including organizing supplies, answering phones, and filing important records.
- Comprehensive and proficient understanding of Xero account system.
- Outgoing invoices processing and sending in a timely manner.
- Incoming invoices/accounts payments.
- Schedule and program all garden maintenance jobs for regular clients across weekly to three monthly services.
- Employee payroll.
- BAS quarterly processing payments and lodgement, SuperG monthly processing and submission, PayG monthly processing lodgement and payment.
- Carried out office administration tasks such as billing, insurance claims processing, and appointment scheduling to ensure smooth operations within the practice.
- Streamlined office administration tasks for increased productivity and smooth daily operations.
- Improved office functionality by implementing new technology solutions that streamlined administrative processes.
Office Administrative Assistant
Tasmanian Electrical Services
06.2013 - 08.2013
- Create orders & invoices on MYOB
- Process payments: MYOB, cash, cheque, telephone, Eftpos
- Answering Phones, Front Reception, Customer Service
- Organizing and allocating work/access for tradespeople
- Reconciling recipient-created tax invoices to MYOB
- Data entry - Process orders on portal system for payment
- UUpdate inventory codes and prices on MYOB
Project Coordinator/Work Order Coordinator
Lake Maintenance Service
08.2008 - 05.2013
- Allocate programmed and responsive maintenance work to subcontractors
- High level of effective data entry and processing
- Approving and processing of subcontractors' orders and invoices
- Effective use and understanding of internet computer system [Spider] and Microsoft applications, Word, Excel, Outlook
- Effectively communicate with subcontractors, principal clients, principals, customers, and office staff/team members.
- Coordinate the work of subcontractors and in-house tradespersons to ensure the achievement of completion target dates
- Cover other team members' areas and reception in the absence of team members
Education
Certificate III - Business
APW Training
Launceston, TAS09.2007
High School Certificate -
Scottsdale High School
Scottsdale, TAS11.1986
Skills
- Innovative office administration
- Office administration expertise
- Office administration proficiency
- Payroll tax administration
- Microsoft windows and office
- Database administration and optimization
- Payroll administration experience
- Data entry proficiency
- Attention to detail on data entry
Timeline
Office Administration
All About Gardens
09.2013 - 01.2025
Office Administrative Assistant
Tasmanian Electrical Services
06.2013 - 08.2013
Project Coordinator/Work Order Coordinator
Lake Maintenance Service
08.2008 - 05.2013
Certificate III - Business
APW Training
High School Certificate -
Scottsdale High School
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