Kristine Tran
Adelaide,SA
Summary
Detail-oriented Risk Analyst with experience in training and onboarding new hires, collaborating with teams, and driving process improvements to enhance team efficiency, accuracy, and productivity.
Overview
11
11
years of professional experience
Work History
Risk Analyst
Westpac
Adelaide, South Australia
10.2024 - Current
- Collaborated in the development of a new starter framework, supporting the onboarding process, and training new hires.
- Conducted and led an extensive email peer review to identify communication and knowledge gaps, presented insights to leadership, and drove the implementation of improvements.
- Improved email templates to increase team productivity and ensure consistent professional, communication to external and internal stakeholders.
- Delivered daily BAU responsibilities, ensuring timely and accurate completion of allocations, emails, phone support, and reporting.
Service Advisor
Euro Auto Pro
Adelaide, South Australia
08.2024 - 10.2024
- Assisted customers with service inquiries and vehicle maintenance needs.
- Scheduled and coordinated service appointments for efficient workflow management.
- Collaborated with technicians to ensure timely service delivery and quality repairs.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
Senior Payroll Officer
Shared Services (Department of Treasury and Finance)
Adelaide, South Australia
07.2024 - 07.2024
- Trained new hires on payroll processes and software, ensuring accurate, efficient, and on-time payroll operations.
- Led initiatives to improve payroll procedures, supporting effective training and onboarding of new hires.
- Collaborating with other departments within the business to identify discrepancies and improvements.
- Ensured payroll officers complied with industry standards, and informed of department procedures and changes.
Payroll Officer
Shared Service (Department of Treasury and Finance)
Adelaide, South Australia
05.2022 - 06.2024
- Review and process timesheets, ensuring accurate payment of salaries, overtime, allowances, and deductions.
- Investigated and resolved payroll discrepancies, ensuring employees were accurately compensated.
- Maintained payroll records and updated employee information as needed.
- Trained and supported new hires on payroll systems, ensuring accurate processing and understanding of processes.
Assistant Manager
Sit Lo
Adelaide, South Australia
01.2021 - 12.2021
- Managed onboarding and training for new hires, ensuring operational efficiency.
- Oversaw daily operations, coordinating inventory control, and shift scheduling to maintain operational efficiency.
- Provided support to the team, ensuring seamless day-to-day processes.
- Collaborated with team members to identify operational issues, and implement effective solutions.
Food and Beverage Attendant
Sit Lo
Adelaide, South Ausralia
05.2015 - 12.2020
- Assisted in food preparation, ensuring quality and presentation standards.
- Processed transactions efficiently using point-of-sale systems.
- Supported team members during busy shifts to enhance workflow.
- Collaborated with kitchen staff to ensure timely food delivery to guests.
Education
High School Diploma -
Thomas More College
Adelaide South Australia12-2014
Skills
- Detail orientation
- Effective communication
- Staff training and onboarding support
- Organisational skills
- Team collaboration
- Team leadership
References
James Bond (Team Manager)
Westpac
0466 232 798
Georgia Reid (Operational Team Leader)
Shared Services (Department of Treasury and Finance)
0432 372844
Elisa Saldi (Senior Payroll Officer)
Shared Services (Department of Treasury and Finance)
0422 241 996
Timeline
Risk Analyst
Westpac
10.2024 - Current
Service Advisor
Euro Auto Pro
08.2024 - 10.2024
Senior Payroll Officer
Shared Services (Department of Treasury and Finance)
07.2024 - 07.2024
Payroll Officer
Shared Service (Department of Treasury and Finance)
05.2022 - 06.2024
Assistant Manager
Sit Lo
01.2021 - 12.2021
Food and Beverage Attendant
Sit Lo
05.2015 - 12.2020
High School Diploma -
Thomas More College