Dedicated Operations & Hospitality Manager with 20 years experience in developing businesses, polices and procedures. Versed in working under pressure and adapting to new situations and challenges to best enhance business outcomes. Results driven and resilient in developing teams while improving productivity with a hands-on management style with proven ability at motivating teams to to continually exceed expectations. Adaptable and versatile to oversee multiple locations with an optimistic attitude toward striving to be the best in terms of performance and customer satisfaction . Proficient at carrying out regular operational reviews and leading management teams including training & development, budgeting, succession planning and performance management.
Golf, Camping, Junior Football Coaching, Founder & Treasurer of SNAPP (A not-for profit sports network for Autistic kids & their families),