Summary
Overview
Work History
Education
Skills
References
Professional Development
Timeline
Generic

Kristopher Tompkins

Broadmeadows,Australia

Summary

Well-developed problem-solving skills to achieve positive outcomes for clients. Has strong understanding of people with a disability and demonstrates patients and a willingness to understand the individual. Demonstrates great Active listening skills, able to work with anyone to get the job done. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.

Overview

16
16
years of professional experience

Work History

Living Support Manager

ST Vincent care
01.2023 - 01.2024
  • Implement training for government guidelines
  • Overview catering and cleaning services
  • Co-ordinate social activities
  • Documentation and also overview all Holistic Documentation

English Teacher

Kid castle
01.2020 - 01.2023
  • Implementation of school course guide
  • Developing English and motor skills
  • Developing my own course guide
  • Structured planning for positive outcomes
  • Demonstrate class lessons and present the course material

Support worker

Hire-Up
01.2018 - 01.2020
  • Person care
  • Behaviour support for Children with disabilities
  • Following support plans
  • Develop and maintain a study plan for children with learning difficulties

Key Support Worker

Amecare
Melbourne, VIC
01.2017 - 01.2019
  • Develop and implement a program and structure for clients.
  • Organize health care professionals.
  • Monthly reporting to management and guardians.
  • Developed and implemented individual care plans in collaboration with healthcare professionals.
  • Maintained detailed and confidential client records in compliance with privacy regulations.
  • Assisted clients with daily living activities, such as personal hygiene and meal preparation.
  • Participated in professional development and training sessions to enhance care quality and support provided.

Lifestyle Coordinator

Baptcare
01.2015 - 09.2018
  • Develop and maintain SOP and documentations to achieve excellent GMP and GDP
  • Develop and implement comprehensive activities / lifestyle programs
  • Plan, organise and conduct Employees' Education Program and Training
  • Conduct audit to meet GDP and regulatory compliance
  • Supervise and support clinical house keeping
  • Provide a range of personal care support services and physio Exercises for clients

Care Service Employee

St Catherine's Villa Aged Care
01.2013 - 01.2015

Support Worker

Springboard Centre - Calgary, Canada
, Canada
01.2011 - 01.2013
  • Participated in multidisciplinary team meetings to discuss complex cases.
  • Composed or prepared correspondence, case notes and narratives with computer-based applications.
  • Used active listening skills and supportive diction to cultivate client rapport and open communication.
  • Assisted clients with daily living activities, such as personal hygiene and meal preparation.

Health Care Assistant

Royal Hospital for Neuro Disability - London, UK
, UK
01.2008 - 01.2009

Education

First aids and CPR -

CPR Australia
01-2023

Certificate IV - Community Care

Mercy Community Service
NSW
01.2015

Conflict Management -

Maybo Training
NSW
01.2014

Foundation - Community Disability Studies

01.2012

High School Certificate -

South Grafton High School
01.2003

Skills

  • Troubleshooting
  • Planning
  • Prioritization
  • Customer service
  • Attention to detail
  • Safety improvement
  • Stability improvement
  • Efficiency improvement
  • Microsoft Office
  • Relationship building
  • Basic understanding of Chinese
  • Performance evaluations
  • Technical support understanding
  • Office administration
  • Quality assurance
  • Records management
  • Verbal and written communication
  • Corrective actions
  • Performance management
  • Problem-solving

References

  • Miss Tashah Sakwa, Professional Reference, Baptcare, 0412969894, 0383423900
  • Mr. Ron Boyd, Professional Reference, Cpap World, 0435897899
  • Mr. Jerry Wang, Personal Reference, CSL AlbuRx Bulk Technician, 0447285749

Professional Development

  • Living Support Manager, ST Vincent care, 01/01/23 - 12/31/24, Implement training for government guidelines, Overview catering and cleaning services, Co-ordinate social activities, Documentation and also overview all Holistic Documentation
  • English Teacher, Kid castle, 01/01/20 - 12/31/23, Implementation of school course guide, Developing English and motor skills, Developing my own course guide, Structured planning for positive outcomes, Demonstrate class lessons and present the course material
  • Support worker, Hire-Up, 01/01/18 - 12/31/20, Personal care, Behaviour support for children with disabilities, Following support plans, Develop and maintain a study plan for children with learning difficulties
  • Key worker, Amecare, 01/01/17 - 12/31/19, Develop and implement a program and structure for client, Documentation setup for new clients, Organise health care professionals, Monthly reporting to management and guardians
  • Lifestyle Coordinator, Baptcare, 01/01/15 - 09/30/18, Develop and maintain SOP and documentation to achieve excellent GMP and GDP, Develop and implement comprehensive activities/lifestyle programs, Plan, organise and conduct Employees' Education Program and Training, Conduct audit to meet GDP and regulatory compliance, Supervise and support clinical housekeeping, Provide a range of personal care support services and physio exercises for clients
  • Care Service Employee, St Catherine's Villa Aged Care, 01/01/13 - 12/31/15
  • Support Worker, Springboard Centre, Calgary, Canada, 01/01/11 - 12/31/13
  • Health Care Assistant, Royal Hospital for Neuro Disability, London, UK, 01/01/08 - 12/31/09

Timeline

Living Support Manager

ST Vincent care
01.2023 - 01.2024

English Teacher

Kid castle
01.2020 - 01.2023

Support worker

Hire-Up
01.2018 - 01.2020

Key Support Worker

Amecare
01.2017 - 01.2019

Lifestyle Coordinator

Baptcare
01.2015 - 09.2018

Care Service Employee

St Catherine's Villa Aged Care
01.2013 - 01.2015

Support Worker

Springboard Centre - Calgary, Canada
01.2011 - 01.2013

Health Care Assistant

Royal Hospital for Neuro Disability - London, UK
01.2008 - 01.2009

First aids and CPR -

CPR Australia

Certificate IV - Community Care

Mercy Community Service

Conflict Management -

Maybo Training

Foundation - Community Disability Studies

High School Certificate -

South Grafton High School
Kristopher Tompkins