Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristy Abernethy

Warragul,Victoria

Summary

Highly motivated manager with over twenty years experience and a strong desire to take on new challenges. Adept at working effectively unsupervised and quickly mastering new skills. Adaptable and versatile to oversee multiple locations. Exceptionally skilled at motivating employees at all levels to perform duties and achieve highest potential. Motivated by implementing and streamlining the business processes to get the most out of my staff and cost effectively meeting budgets.

Overview

22
22
years of professional experience

Work History

Network Distribution Manager

IVE Distribution
10.2018 - Current
  • Manage thousands of contractors to ensure the distribution of catalogues to millions of homes across Victoria
  • National Head of the Occupational health and safety committee.
  • Project Management of new systems within the business.
  • Managed and motivated employees to be productive and engaged in work.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Improved safety procedures to create safe working conditions for workers.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Developed and implemented safety policies and procedures to promote workplace safety.
  • Managed and liaised with external contractors.
  • Performed routine data entry and information management.
  • Developed and implemented project plans and budgets to ensure successful execution.
  • Reported regularly to managers on project budget, progress and technical problems.
  • Worked independently and collaboratively in a team environment.
  • Proved successful working within tight deadlines and a fast-paced environment.

Restaurant Manager/Trainer

Nando’s
08.2017 - 10.2018
  • Managed the Flagship restaurant at Chadstone Shopping Centre.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Led and directed team members on effective methods, operations, and procedures.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Controlled costs to keep business operating within budget and increase profits.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Oversaw food preparation and monitored safety protocols.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Regional Manager

The Restaurant Group
10.2001 - 11.2016
  • Established and maintained operational standards for 10 locations across Manchester, United Kingdom
  • Supervised Restaurant Managers and staff to optimize brand expansion initiatives and productivity.
  • Managed P&L to decrease discrepancies and retain timely and under-budget project completion.
  • Masterminded updates to workflows and revitalized teams to meet changing business needs and boost team member performance.
  • Launched new locations through effective management of property acquisitions and construction and financial planning.
  • Introduced cost-saving initiatives to reduce losses and increase profit margin.
  • Developed brand expansion initiatives across sales, marketing and advertising campaigns.
  • Identified under-performing branches, and implemented change management and network restructuring strategies.
  • Coordinated with other district managers to actualize performance improvement strategies.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Managed supply and equipment inventory for business according to forecasts and needs.
  • Prepared and submitted monthly, quarterly and annual financial statements to inform decision-makers.
  • Delivered performance reviews, recommending additional training or advancements.
  • Identified opportunities to streamline processes and improve operations and efficiency.
  • Negotiated and executed contracts on behalf of the business.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Brainstormed and implemented creative event concepts and themes.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Completed personal extra training and attended events to stay up-to-date with industry trends and planning standards.

Education

Certificate IV – OHS -

Chisholm Institute

Certificate IV - TAE -

Chisholm Institute

A Level – Law, Math’s, Science -

Bolton College

Skills

  • Performance Monitoring and Optimization
  • Motivation and morale boosting
  • Project Management
  • Compliance Management
  • Issue Resolution
  • Budget Preparation and Management
  • Workforce Management
  • Business Administration
  • Policy Implementation
  • Performance Management
  • Operations Management
  • Customer Relationship Management (CRM)
  • Key Performance Indicators
  • Budget Control
  • Complex Problem-Solving
  • Conflict Resolution
  • Quality Assurance
  • Revenue Forecasting
  • Project Planning and Management
  • Human Resources Management
  • Emergency Response
  • MS Office
  • Shift Scheduling
  • Forecasting
  • Payroll Processing
  • Inventory management
  • Logistics coordination
  • Policy and procedure implementation
  • Safety training and development
  • Workplace inspections
  • Health and safety audits
  • Policy development
  • Asset Management
  • Company culture building
  • Event Planning
  • Ability to work autonomously and part of a team

Timeline

Network Distribution Manager

IVE Distribution
10.2018 - Current

Restaurant Manager/Trainer

Nando’s
08.2017 - 10.2018

Regional Manager

The Restaurant Group
10.2001 - 11.2016

Certificate IV – OHS -

Chisholm Institute

Certificate IV - TAE -

Chisholm Institute

A Level – Law, Math’s, Science -

Bolton College

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Kristy Abernethy