Kristy Bloomfield
Melbourne,VIC
Summary
Accomplished Business Owner and Kennel Manager with a proven track record in enhancing customer relations and service quality at Pretty Kitty All Natural Cat Grooming and Homestead Boarding & Training Kennels. Expert in financial management and team building, I've significantly improved operational efficiency and staff productivity through effective coaching and mentoring.
Professional with experience in business leadership and management, prepared for this role. Strong focus on team collaboration and achieving results. Skilled in strategic planning, financial oversight, and operational efficiency. Reliable and adaptable to changing needs, ensuring consistent performance and growth.
Overview
20
20
years of professional experience
Work History
Business Owner
Pretty Kitty All Natural Cat Grooming
03.2010 - 04.2025
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Kennel Manager
Homestead Boading & Training Kennels / Rod Muraff
06.2005 - 04.2010
- Conducted facility tours for potential clients, showcasing the high-quality services provided at the kennel.
- Ensured cleanliness of facilities by establishing a rigorous cleaning schedule, improving overall hygiene levels.
- Managed inventory to ensure adequate supplies, effectively reducing costs and waste.
- Streamlined record keeping for better tracking of daily activities and animal health data.
- Improved kennel cleanliness by maintaining a strict schedule of sanitation and disinfection procedures.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Education
Certified Feline Master Groomer & Certifier - Cat Groomer
National Cat Groomers Institute of America
South Carolina, USA06-2014
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Financial management
- Employee management
- Influencing skills
- Coaching and mentoring
- Planning and execution
- Business marketing
- Payroll administration
- Team building
- Staff management
Timeline
Business Owner
Pretty Kitty All Natural Cat Grooming
03.2010 - 04.2025
Kennel Manager
Homestead Boading & Training Kennels / Rod Muraff
06.2005 - 04.2010
Certified Feline Master Groomer & Certifier - Cat Groomer
National Cat Groomers Institute of America
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