Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristy Brookman

Logan City,QLD

Summary

I have a solid back ground in customer service and thoroughly enjoy interacting and assisting people.

I enjoy and work well within a team and believe that working together is the best way to achieve desired outcomes. I can also work well independently if needed and my aim is to be a blessing to the workplace through hardwork, character and reliability.

For the past 7 years I have loved being a stay at home parent to our 5 children and seeing my husband reach his career goals.

Overview

17
17
years of professional experience

Work History

Election Assistant

Electoral Commission QLD
Park Ridge
03.2024 - 04.2024
  • Compiled company information and related material and distributed it to polling booths.
  • Increased voter participation through effective communication and promotion of election events.
  • Enhanced voter experience by providing accurate information regarding voting procedures and locations.
  • Safeguarded voter confidentiality while processing ballots, ensuring trust in the electoral system.
  • Provided excellent customer service, addressing voter concerns and answering questions professionally and accurately.
  • Collaborated effectively with diverse teams consisting of volunteers, temporary staff members, and government officials.
  • Collaborated with fellow Election Assistants to provide seamless support for all aspects of the voting process.
  • Participated in pre-election training sessions to maintain up-to-date knowledge of policies, processes, and equipment requirements.
  • Promoted a positive atmosphere within the polling station, creating an inviting environment for all voters to exercise their democratic rights.
  • Assisted in the smooth operation of polling stations by setting up and organizing election materials.

Election Assistant

Electoral Commission Queensland
Logan City, QLD
10.2020 - 11.2020

Position description as above.

Election Assistant

Electorial Commission QLD
Logan City, QLD
03.2020 - 04.2020

Position Description as above

Sales & Service Consultant

Suncorp Group
Brisbane
01.2007 - 11.2016
  • Meet sales targets by implementing effective selling techniques and product knowledge.
  • Improved customer satisfaction ratings by resolving issues in a timely and professional manner.
  • Continually sought ways of improving upon personal skillsets and industry knowledge to better serve clients, resulting in a stronger overall performance as a Sales Service Consultant.
  • Cross-sold and upsold products to customers based on solid understanding of current and forecasted needs.
  • Offered knowledgeable insight into available products and services as well as competitor activities to help consumers make informed decisions.

Education

Mabel Park State High School
Slacks Creek, QLD
11.2000

Skills

Customer service focused

Initiative driven

Problem solver

Team player

Efficient and reliable

Articulate

Timeline

Election Assistant

Electoral Commission QLD
03.2024 - 04.2024

Election Assistant

Electoral Commission Queensland
10.2020 - 11.2020

Election Assistant

Electorial Commission QLD
03.2020 - 04.2020

Sales & Service Consultant

Suncorp Group
01.2007 - 11.2016

Mabel Park State High School
Kristy Brookman