KRISTY BROWN
Perth,WA
Summary
Professional leader with significant expertise in governance, strategic planning, and stakeholder engagement. Proven ability to drive organisational success through collaboration, adaptability, and effective decision-making. Strong skills in team building, conflict resolution, and financial oversight. Known for integrity, innovation, and results-oriented approach.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
21
21
years of professional experience
Work History
Chair
Army Art (WA) Inc.
01.2024 - Current
- Led strategic planning initiatives to align organizational goals with Defence art programs.
- Facilitated collaboration between local artists and community stakeholders to enhance program visibility.
- Evaluated program effectiveness, implementing improvements based on stakeholder feedback and performance metrics.
- Fostered relationships with stakeholders, promoting collaboration and partnership opportunities.
- Represented the organization at public events, advocating for its mission and values in the community.
Area Manager
Defence Member and Family Support
03.2021 - Current
- Led cross-functional teams to enhance program delivery for Defence members and families.
- Developed strategic initiatives to improve support services and resource allocation.
- Streamlined operational processes, increasing efficiency in service delivery across multiple locations.
- Collaborated with stakeholders to align programs with organizational goals and member needs.
- Managed budgets effectively, ensuring optimal use of resources within assigned areas of responsibility.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
A/Director Regional Engagement
Defence Member and Family Support
07.2025 - 08.2025
- Led cross-functional teams to implement strategic initiatives and drive organizational growth.
- Developed and executed operational strategies to enhance efficiency across multiple departments.
- Fostered a culture of continuous improvement through mentoring and professional development programs for staff.
- Established key performance indicators to measure effectiveness of initiatives and ensure accountability within teams.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
Area Manager
Courts Unit and Multi Agency Protection Services (MAPS)
10.2019 - 03.2021
- Transformed underperforming teams into productive, profitable teams.
- Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
- Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
- Achieved high employee retention rates by creating an inclusive work environment where staff felt valued and supported.
Community Corrections Officer (AHP2)
Edwardstown Community Correctional Centre
06.2006 - 03.2021
- Led crisis intervention efforts, employing conflict resolution strategies to de-escalate challenging situations.
- Provided ongoing support to parolees transitioning from incarceration back into the community through guidance, referrals to resources, and proactive problem-solving strategies.
- Conducted risk assessments to determine the level of supervision required for each offender, adjusting case plans accordingly to ensure optimal outcomes.
Area Manager
North East and Gawler Community Correctional Centre
08.2019 - 10.2019
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Resolved conflicts promptly to promote positive environment for customers.
- Developed and implemented strategies to improve customer service and increase sales.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Oversaw budget planning, strategy development, community outreach for organization.
- Supervised various locations, enforcing high-quality standards of operation.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Team Supervisor
Elizabeth Community Correctional Centre
09.2018 - 08.2019
Team Supervisor
Elizabeth Community Correctional Centre
04.2018 - 06.2018
Specialist Clinician
Sentence Management Unit (SMU)
08.2017 - 12.2017
Team Supervisor (AHP3)
Department for Correctional Services
12.2014 - 10.2016
- Murray Bridge, Port Adelaide, Edwardstown, Noarlunga and Courts Unit
Area Manager
Edwardstown Community Correctional Centre
12.2014 - 10.2016
Team Supervisor – Connected Care & Youth Justice (AHP3)
Department of Child Protection
08.2011 - 02.2012
Senior Clinician (AHP3)
Rehabilitation Programs Branch
08.2010 - 08.2011
Case Management Consultant (AHP2)
North East Community Correctional Centre
03.2010 - 08.2010
Case Management Consultant (AHP2)
Edwardstown Community Correctional Centre
11.2009 - 03.2010
Case Management Consultant (AHP2)
North East Community Correctional Centre
03.2008 - 07.2008
Child Protection Worker
Department of Child Protection
03.2005 - 07.2006
Placement Support Worker
Anglicare SA Central
04.2004 - 08.2004
Education
Diploma - Art Therapy
Health & Harmony College
01.2019
Bachelor of Social Work - undefined
University of South Australia
Adelaide, SA01.2003
Skills
- Authentic Leader
- Self-motivated
- Strong verbal & written communication
- Conflict resolution
- Risk management processes and analysis
- Staff management, training and development
- Relationship building and management
- Strategic planning
- Complex Problem-solving
- Strategic leadership
- Innovative and visionary
Timeline
A/Director Regional Engagement
Defence Member and Family Support
07.2025 - 08.2025
Chair
Army Art (WA) Inc.
01.2024 - Current
Area Manager
Defence Member and Family Support
03.2021 - Current
Area Manager
Courts Unit and Multi Agency Protection Services (MAPS)
10.2019 - 03.2021
Area Manager
North East and Gawler Community Correctional Centre
08.2019 - 10.2019
Team Supervisor
Elizabeth Community Correctional Centre
09.2018 - 08.2019
Team Supervisor
Elizabeth Community Correctional Centre
04.2018 - 06.2018
Specialist Clinician
Sentence Management Unit (SMU)
08.2017 - 12.2017
Team Supervisor (AHP3)
Department for Correctional Services
12.2014 - 10.2016
Area Manager
Edwardstown Community Correctional Centre
12.2014 - 10.2016
Team Supervisor – Connected Care & Youth Justice (AHP3)
Department of Child Protection
08.2011 - 02.2012
Senior Clinician (AHP3)
Rehabilitation Programs Branch
08.2010 - 08.2011
Case Management Consultant (AHP2)
North East Community Correctional Centre
03.2010 - 08.2010
Case Management Consultant (AHP2)
Edwardstown Community Correctional Centre
11.2009 - 03.2010
Case Management Consultant (AHP2)
North East Community Correctional Centre
03.2008 - 07.2008
Community Corrections Officer (AHP2)
Edwardstown Community Correctional Centre
06.2006 - 03.2021
Child Protection Worker
Department of Child Protection
03.2005 - 07.2006
Placement Support Worker
Anglicare SA Central
04.2004 - 08.2004
Bachelor of Social Work - undefined
University of South Australia
Diploma - Art Therapy
Health & Harmony College
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