Kristy Bryant

• Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
• Drove clients safely to social activities and appointments.
• Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
• Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
• Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
• Maintained safety with tidy, clean, and hazard-free home environments.
• Kept detailed daily logs with care actions, patient behaviours, and incidents.
• Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
• Prepared nutritious meals to meet individual dietary needs for clients.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Provided emotional support to clients during challenging times, fostering resilience and coping skills.
• Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
• Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
• Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
• Implemented behaviour management techniques when required for the safety of both clients and staff members involved.
• Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
• Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
• Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
• Improved client independence by developing personalized support plans tailored to individual needs and goals.
• Kept accurate records for client files and handled related paperwork.
• Monitored client vital signs, administered medications, and tracked behaviours to keep healthcare supervisor well-informed.
• Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
• Adhered to company requirements for patient interactions and care standards.
• Checked medication schedules and patient needs to enforce medication administration standards team-wide.
• Worked closely with therapists and other specialists to implement prescribed interventions consistently, leading to measurable improvements in client functioning.
• Collaborated with healthcare providers to drive continuity of care.
• Worked with medical teams, patients and families to implement effective treatment plans.

To support individuals with disabilities to live as independently as possible in a shared or individual living arrangement while maintaining their safety, dignity and quality of life.

- Assist participants with personal care showering, dressing grooming, toileting.

- Support with meal preparation, cooking and feeding (if required).

- Help maintain a clean and safe living environment.

Medication & Health Monitoring

- Prompt or administer prescribed medication medications as per care plan.

- Monitor and report in health behaviour to appropriate service or Family.

- Assisting with attending allied health appointments.

Community Access & Social Support

- Encourage and support participants to engage in community activities, shopping or attending events or day programs.

- Promote social inclusion and assist with building independence and confidence in social settings.

Emotional & Behavioural Support

- Provide emotional reassurance, build and maintain respectful relationships.

-Respond appropriately to behaviours of concern using approved strategies and reporting incidents if necessary.

Documentation & Communication

- Maintain accurate daily notes, incident reports shift notes and on handovers.

follow participants care plans, behaviour support plans and risk assessments.

Communicate effectively with team members, participants families and coordinators.

Encourage Independence

- Promote skill building (budgeting personal hygiene routines.

-Encourage decision making and respect participants choices and goals.

Health, Safety & Compliance

- Follow all NDIS and workplace health & safety guidelines.

- Use manual handling equipment safely according to training.

- Maintain privacy, dignity at all times.

• Provide outstanding customer service and support to customers,helping them with everyday banking needs and ensuring a positive experience.
• Helping customers with account enquiries,transactions,and banking products.
• guide customers through self service banking options.
• resolve customer issues efficiently and professionally.
• escalate complex matters to senior staff when needed.
• follow bank policies,procedures,and security protocols.
• maintain confidentiality of customer information.
• attend training to stay updated on products,systems,and regulations.
• Collaborated with team members to develop best practices for consistent customer service delivery.