Kristy Dwyer
Perth,WA
Summary
Compassionate and adaptable 27-year-old with a strong retail industry background. Demonstrated commitment and reliability during a 5-year tenure at Kmart in Port Hedland. With a Diploma of Nursing and experience in the field, I discovered it wasn't the right fit. After residing in Perth for over two years, I recently concluded my tenure at Woolworths Whitfords in the online department and am currently working at Ally Fashion. Now, eager to explore new opportunities and expand my skill set.
Overview
10
10
years of professional experience
Work History
Sales Assistant
Ally Fashion
01.2025 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
Customer Service
Woolworths Whitfords
10.2023 - 12.2024
- Company Overview: Online Department and Customer
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Worked productively with customers to meet order requirements and service expectations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
Childcare Worker
Insight Early Learning
04.2023 - 10.2023
- Company Overview: Childcare
- Maintained a safe and clean environment for the children by adhering to health and safety protocols.
- Established rapport with parents during pick-up and drop-off times, fostering open lines of communication.
- Observed play activities to identify positive behaviours and areas in need of improvement, implementing behaviour redirection where appropriate.
- Managed daily routines, including meal preparation and nap times, ensuring a structured and nurturing environment for the children.
Disability Support Worker
Empowering People in Communities (EPIC)
08.2021 - 10.2022
- Company Overview: Disability support
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Kept detailed daily logs with care actions, patient behaviours, and incidents.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
Online Personal Shopper
Coles
03.2021 - 08.2021
- Company Overview: Click and collect in South Hedland
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from clients.
Enrolled Nurse
Esperance Aged Care
08.2020 - 02.2021
- Company Overview: Enrolled Nurse
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
Team Member
Kmart
07.2015 - 08.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Fostered a positive working environment through active listening and constructive feedback, leading to improved staff morale.
Education
Diploma of Nursing - HLT54115
North Regional Tafe- Pundulmarra
07.2020
Hedland Senior High School -
Hedland Senior High School
01.2015
Skills
- Strong communication
- Active listening
- Good time management
- Problem solving
- Cash handling
- Stock management
- Relationship building
Timeline
Sales Assistant
Ally Fashion
01.2025 - Current
Customer Service
Woolworths Whitfords
10.2023 - 12.2024
Childcare Worker
Insight Early Learning
04.2023 - 10.2023
Disability Support Worker
Empowering People in Communities (EPIC)
08.2021 - 10.2022
Online Personal Shopper
Coles
03.2021 - 08.2021
Enrolled Nurse
Esperance Aged Care
08.2020 - 02.2021
Team Member
Kmart
07.2015 - 08.2020
Hedland Senior High School -
Hedland Senior High School
Diploma of Nursing - HLT54115
North Regional Tafe- Pundulmarra
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