Kristy Gardner

• Efficiently stocked shelves and replenished inventory to ensure product availability for customers the next day.
• Unloaded delivery trucks, and organized backroom storage according to safety and company guidelines.
• Worked independently and as part of a team to complete nightly restocking within strict deadlines.
• Maintained clean and hazard-free aisles, complying with WHS (Work Health & Safety) standards.
• Assisted with setting up promotional displays and end caps in line with merchandising plans.
• Operated pallet jacks and other manual handling equipment safely and efficiently.
• Worked with cross-functional teams to achieve goals.

• Maintained cleanliness in store areas to ensure a welcoming environment.
• Utilized cleaning equipment to sanitize surfaces and improve hygiene standards.
• Restocked cleaning supplies to ensure continuous availability for all tasks.
• Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
• Swept and mopped floors, vacuumed carpets, and dusted surfaces.
• Emptied wastebaskets and replaced liners.
• Scrubbed walls to remove scuff marks or stains.
• Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Managed multiple tasks and met time-sensitive deadlines.
• Maintained confidentiality of information regarding clients and company.
• Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.

• Assisted in managing daily operations of the department.
• Supported team members with training on store policies and procedures.
• Coordinated stock replenishment and ensured product availability on shelves.
• Engaged with customers to provide excellent service and resolve inquiries.
• Maintained cleanliness and organization of the department area.
• Collaborated with management to implement promotional displays effectively.
• Participated in team meetings to discuss sales strategies and customer feedback.
• Provided guidance and mentoring to department staff members.
• Ensured that all safety protocols were followed in accordance with company policy.
• Developed strategies to improve customer service, performance, and productivity.

2019 –

• Began as a team member during the pandemic, assisting with hand sanitising and customer service, before progressing into multiple departments.

• Gained experience in checkouts, produce, fresh convenience, and deli,ticketing,building strong product knowledge and customer care skills.

• David Stones (ADM) at Culburra Beach, developing leadership skills and operational understanding.

• 2022 Transferred to Bomaderry Woolworths, taking on roles in Fresh Convenience ADM and covering other departments as required.

• Advanced to Online ADM and Front-End Supervisor, overseeing staff, resolving customer issues, and ensuring efficient operations.