Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kristy Golden

KALAMUNDA,WA

Summary

Natural leader, communicator and problem-solver experienced in completing audits and submitting reports. Successful in meticulously managing logistics, planning employee schedules and communicating with management team to provide smooth operations. Seeking career opportunities in an exciting new field.

Overview

3
3
years of professional experience

Work History

Inventory Manager

Sphora
10.2023 - Current
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Coordinated cross-functional teams during peak periods to ensure adequate staffing levels were maintained for smooth operation of the stockroom.
  • Managed returns process efficiently, resulting in swift resolution of customer issues and minimized financial impact to the company.
  • Enhanced team productivity by providing clear guidance and support in daily tasks.
  • Improved stockroom efficiency by implementing an effective organization system for inventory management.
  • Streamlined order processing with accurate and timely documentation of incoming shipments.
  • Conducted research to address shipping errors and packaging mistakes.

Skin Specialist

Sephora
10.2022 - 10.2023
  • Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
  • Developed strong client relationships through consistent communication and attentive service.
  • Developed customized at-home skincare regimens for clients to maintain their progress between treatments.
  • Collaborated with other team members to create a seamless client experience from start to finish.
  • Educated guests on current promotions, events and services within store or salon.
  • Recommended retail products for at-home use.
  • Explained benefits of skin care products to clients.

Team Leader

The Vault Resturant
07.2021 - 09.2022
  • Observed servers to provide feedback and coaching in areas requiring improvement.
  • Cultivated warm relationships with regular customers.
  • Addressed customer complaints with professional demeanour and used communication and problem-solving skills to resolve issues.
  • Scheduled and rotated staff for adequate coverage and fair distribution of workload.
  • Collaborated with management to develop strategies for improving overall restaurant performance and profitability.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Assigned tasks and shifts to servers to manage organized schedules and provide adequate coverage.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.

Education

Bachelor of Commerce - Business Law

Curtin University
Bentley, WA
02.2026

Skills

  • Customer Service
  • Team motivation
  • Staff Development
  • Sales Techniques
  • Task Delegation
  • Problem Solving
  • Time Management
  • Attention to detail

Accomplishments

Employee of the year 2023

Timeline

Inventory Manager

Sphora
10.2023 - Current

Skin Specialist

Sephora
10.2022 - 10.2023

Team Leader

The Vault Resturant
07.2021 - 09.2022

Bachelor of Commerce - Business Law

Curtin University

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Kristy Golden