Kristy Greetham
Baringa,QLD
Summary
Hardworking Disability Support Worker dedicated to compassionate and individualised client care. Manages appointments and medication, assists with bathing and grooming and maintains tidy environments.
Focused on community access, goal setting and personal growth.
Holds current NDIS screening workers card (Yellow and Blue) Police checked and First aid and CPR trained.
Currently studying Cert III individual support.
Completed workplace training in medication administration, complex bowel care, epilepsy and urinary catheter management.
Overview
16
16
years of professional experience
Work History
Disability Support Worker
Stride Support Services
06.2023 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Kept accurate records for client files and handled related paperwork. Kept detailed daily logs with care actions, patient behaviour and incidents.
- Adhered to company requirements for patient interactions and care standards.
- Drove clients safely to social activities and appointments.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping. Maintained safety with tidy, clean and hazard-free home environments.
- Provided high level of physical support by transferring, adjusting and moving clients using appropriate transfer aides.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Monitored client vital signs, administered medications and managed and tracked behaviours.
Disability Support Worker
Australian Lifestyle Support Solutions
10.2022 - 07.2023
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Kept accurate records for client files and handled related paperwork. Kept detailed daily logs with care actions, patient behaviour and incidents.
- Adhered to company requirements for patient interactions and care standards.
- Drove clients safely to social activities and appointments.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping. Maintained safety with tidy, clean and hazard-free home environments.
- Provided high level of physical support by transferring, adjusting and moving clients using appropriate transfer aides.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Monitored client vital signs, administered medications and managed and tracked behaviours.
Disability Support Worker
Active 8 Abilities
01.2022 - 02.2023
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Kept accurate records for client files and handled related paperwork.
- Kept detailed daily logs with care actions, patient behaviors and incidents.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Drove clients safely to social activities and appointments.
- Maintained safety with tidy, clean and hazard-free home environments.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Transported patients via wheelchair to and from daily activities.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
Bar and Gaming Attendant
Hervey Bay Boat Club
09.2021 - 11.2022
- Performed cash handling duties, provided change and balanced money at end of shift.
- Monitored gaming activities in assigned area for gaming illegal actions or suspicious activities.
- Welcomed and greeted customers, answered questions and provided excellent customer service.
- Maintained clean and safe work environment and monitored immediate area and surroundings.
- Prepared electronic gaming device's payoff requests and tax forms for jackpots in accordance with policies and regulations.
Disability Support Worker
Essential Health Services
06.2021 - 09.2021
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Kept accurate records for client files and handled related paperwork.
- Adhered to company requirements for patient interactions and care standards.
- Kept detailed daily logs with care actions, patient behaviors and incidents.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Drove clients safely to social activities and appointments.
- Maintained safety with tidy, clean and hazard-free home environments.
- Checked medication schedules and patient needs to enforce medication administration standards.
- Conferred with supervisor to discuss patient condition and medical care.
Visiting Officer
Focus Independant Adult Social Care
01.2015 - 12.2018
- Maintained regular contact with clients by calling and visiting clients' homes.
- Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
- Completed patient referrals to other medical specialists.
- Assessed clients pension / benefit entitlement and referred if necessary.
- Analyzed customized care plans, working with clients and families to assess and meet individual needs.
- Maintained impeccable case notes and documented activities fully.
- Evaluated individuals' financial resources and current needs.
Civil Servant
Department For Work And Pensions
10.2008 - 01.2015
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Answered the required quota of inbound calls, and emails addressing customer enquiries, solving problems and providing benefit information.
- Reduced downtime to support quality control, boost productivity and complete projects on time and under budget.
- Consistently maintained high customer service satisfaction ratings through quality control and professionalism.
- Met customer call guidelines for service levels, handle time and productivity.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Trained new personnel regarding company operations, policies and services.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Education
A Level - French, Spanish, English & Psychology
Franklin College
Grimsby, UK06.2008
Skills
- Client Needs Assessment
- Planning and Prioritization
- Coaching and Development
- Schedule Coordination
- Goal Setting
- Home & Paperwork Organization
Hobbies
Swimming, Hiking, Camping, Yoga, Travel.
Timeline
Disability Support Worker
Stride Support Services
06.2023 - Current
Disability Support Worker
Australian Lifestyle Support Solutions
10.2022 - 07.2023
Disability Support Worker
Active 8 Abilities
01.2022 - 02.2023
Bar and Gaming Attendant
Hervey Bay Boat Club
09.2021 - 11.2022
Disability Support Worker
Essential Health Services
06.2021 - 09.2021
Visiting Officer
Focus Independant Adult Social Care
01.2015 - 12.2018
Civil Servant
Department For Work And Pensions
10.2008 - 01.2015
A Level - French, Spanish, English & Psychology
Franklin College
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