Kristy Harback

• ·Assisted in maintaining a well-organised school environment, contributing to smooth daily operations.
• Enhanced school efficiency by streamlining administrative processes and implementing new policies and procedures.
• Responded efficiently to inquiries from parents, staff members, or external organisations providing timely information or assistance as needed.
• Managed phone and email correspondence and handled incoming and outgoing mail.
• Served as liaison between parents and students.
• Assisted co-workers and staff members with special tasks daily.
• Regularly updated student contact information in the database system allowing for efficient communication with families.
• Maintained confidentiality of sensitive information about students'' academic records and personal matters.
• Maintained accurate records of student attendance, academic achievements and other relevant information necessary for reporting purposes.
• Managed filing system entered data and completed other clerical tasks.
• Ensured compliance with state regulations, maintaining accurate records and documentation.
• Completed forms and records to quickly handle all documentation for human resources.
• Managed financial transactions for school events, collecting fees, issuing receipts, and reconciling accounts.
• Volunteered to help with special projects of varying degrees of complexity.
• Administered appropriate wound care for various types of student injuries, promoting faster healing and reducing complications.

· ·Assisted in maintaining a well-organised school environment, contributing to smooth daily operations.

• Enhanced school efficiency by streamlining administrative processes and implementing new policies and procedures.
• Responded efficiently to inquiries from parents, staff members, or external organisations providing timely information or assistance as needed.
• Managed phone and email correspondence and handled incoming and outgoing mail.
• Served as liaison between parents and students.
• Assisted co-workers and staff members with special tasks daily.
• Regularly updated student contact information in the database system allowing for efficient communication with families.
• Maintained confidentiality of sensitive information about students'' academic records and personal matters.
• Maintained accurate records of student attendance, academic achievements and other relevant information necessary for reporting purposes.
• Managed filing system entered data and completed other clerical tasks.
• Ensured compliance with state regulations, maintaining accurate records and documentation.
• Completed forms and records to quickly handle all documentation for human resources.
• Managed financial transactions for school events, collecting fees, issuing receipts, and reconciling accounts.
• Volunteered to help with special projects of varying degrees of complexity.
• Administered appropriate wound care for various types of student injuries, promoting faster healing and reducing complications.

• Developed strong relationships with customers, driving repeat business and loyalty.
• Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
• Processed payments and returns with accuracy and efficiency.
• Demonstrated strong communication skills while interacting with clients, building rapport that facilitated successful transactions.
• Provided excellent customer service, consistently exceeding expectations for attentiveness and problem resolution.
• Used several databases to order inventory from major suppliers.
• Completed annual stocktake.
• Stock control

• Managed high call volumes while providing exceptional customer support and maintaining professional composure.
• Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
• Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
• Responded to customer calls and emails to answer questions about products and services.

• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
• Organised workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
• Managed office inventory levels, ensuring adequate supplies were available while minimising waste and unnecessary spending.
• Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
• Maintained accurate documentation of company policies and procedures for easy reference by all employees.
• Reduced overhead costs through careful budget management and resource allocation.
• Collected, arranged, and input information into database system.
• Optimised customer experience by delivering superior services and effectively troubleshooting issues.