Summary
Overview
Work History
Education
Skills
Certification
References
Websites
Accomplishments
Timeline
Generic

Kristy Hart

Palm Beach,Australia

Summary

As a diligent, highly driven, and proactive professional with extensive experience in supply chain and operations management, and well-versed in administrative and finance activities, I have consistently excelled in my roles throughout my career and achieved optimal results within deadlines. With an aptitude for managing multi-disciplinary teams and driving team goals, I have established and sustained a mutually beneficial and trusting rapport with staff and senior management, and cultivated a high-performance culture. Proficient in driving operational efficiency and optimal productivity, I am abreast of contracts, administrative procedures, and customs classifications, ensuring alignment with legislative and regulatory requirements, as well as company policies and processes. Steering strong financial performance and managing adherence to health and safety protocols, I uphold organisational core values and ensure alignment with ethical, legal, and responsible conduct at all times.

With enthusiasm and excitement about my future career, I am seeking a challenging and rewarding role in which I can invest and further enhance my diverse skill set and knowledge while contributing my productive, collaborative, and positive work ethos, and I would be a valuable asset to the team and the organisation.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Supply Chain Manager – MEAAP Region

AT-PAC Group Pty Ltd
06.2022 - Current
  • Purchase standard and specialised equipment and materials to support organisational and project-based demand.
  • Verify schedules, monitor progress, and contact suppliers to resolve problems.
  • Participate in vendor meetings to facilitate and support performance management discussions, issue resolution, and continuous improvement initiatives.
  • Review/Audit Purchase Orders and Subcontracts to ensure compliance with the company policies and procedures.
  • Negotiate with suppliers to establish prices, delivery terms, quantities, payment terms, scope of work, and change orders, as applicable.
  • Report on metrics, delivery, analytical insights, and intelligence on issues driving variances.
  • Assist directors through ad-hoc requests on a wide range of timely topics, including customer issues, processes, or requests from other functions.
  • Lead improvement projects within the team.
  • Manage teams internationally.
  • Delivery of analytics and reporting in a time-sensitive and fast-paced environment.
  • Support vendor management strategies to improve performance and create commercial value.
  • Enable business leaders to make informed decisions by assisting them in problem-solving vendor performance challenges through the collection and analysis of vendor data.
  • Facilitate, build relationships, and effectively communicate with all levels of the organization.
  • Maintain vendor performance scorecards, dashboards, and trend analysis to enhance service excellence and operational effectiveness.
  • Work closely with all departments to ensure consistency and quality of solutions, and knowledge sharing.

Operations Manager

AT-PAC Group Pty Ltd
07.2012 - 06.2022
  • Instrumental in managing daily business operations successful driving operational efficiency and optimal productivity.
  • Demonstrate the proven ability to lead a multi-disciplinary team driving team goals and developing talent through upskilling knowledge and expertise.
  • Continuously deliver on productivity goals and achieve improvement initiatives for enhancing efficiency and cost-effective practice with the efficient allocation of labour and material resources.
  • Harness key strengths in driving enhanced protocols and processes to maximise product quality.
  • Efficiently manage the budgeting and forecasting based on trends and performance statistics and ensure the reduction of yard labour costs.
  • Consistently achieve KPI targets, exceed expectations and ensure the management of financial performance and business growth and development through capitalising upon sales and business opportunities.
  • Design and monitor processes to cultivate business success with profitability and brand awareness as well as cementing a strong and robust profile within the market.
  • Capture clientele and responded to inquiries and matters with a resolution-driven attitude and engaged in strategic planning and goal setting for accomplishing business objectives.
  • Skilfully manage compliance with Occupational, Health and Safety (OH&S) regulations and protocols placing a strong emphasis on a zero-harm workplace
  • Demonstrate leadership skills and qualities in managing a diverse number of personnel members overseeing performance management and coaching and mentoring team members to excel within the scope of their roles.
  • Promptly report any incidents or untoward events with appropriate responsiveness and viable solutions
  • Adeptly prepare and submit pertinent reports with data and always ensured data integrity.
  • Excel at providing exceptional quality client service ensuring a positive experience and satisfaction.
  • Cultivate a high-performance team and manage optimal task and activity outcomes within deadlines driving employee engagement and satisfaction.
  • Make appropriate recommendations for driving increased performance excellence and identified and resolved ineffective practices determining innovative solutions.
  • Liaise effectively with internal and external stakeholders fostering a productive and positive rapport through actively listening and communicating with influence.

Administration and Finance Manager

Latitude 28 Constructions
09.2011 - 07.2012
  • Proficiently managed a diverse range of administrative activities ensuring timely results.
  • Appropriately managed financial performance and reporting including driving strong revenue and profitability with strategic planning
  • Competently strengthened the industry market penetration with forging strategic partnerships and collaborative efforts to maximise growth and development.
  • Efficiently evaluated and managed budget plans and presented costs for forecasting according to trends and recommended improvements to financial management strategies.
  • Applied key analytical skills to analyse financial statements and identify discrepancies and variances.
  • Skilfully facilitated audits ensuring balanced and reconciled payroll functions
  • Actively complied with organisational protocols and standards as well as legislation and regulations
  • Adhered to the Code of Conduct for ethical, legal and responsible performance standards.
  • Adopted accountability for insightful and informed decision-making exercising sound judgement demonstrating personal drive, professionalism and integrity supporting strategic direction.
  • Successfully collaborated with multi-disciplinary team and senior leadership personnel driving a strong, fruitful rapport with team collaboration and support for achieving business goals and objectives
  • Effectively coordinated inventory stock control ensuring accuracy with count and availability of items through orders
  • Established and sustained sub-contractor agreements through skilfully negotiating optimal pricing and agreements including for commercial and residential building contracts, variations through Master Builders documents.
  • Prepared and delivered detailed reports while always maintaining privacy and confidentiality.
  • Appropriately represented the company with professional grooming and excellent presentation skills.

Contracts Administrator

Multiplex Constructions Pty Ltd
08.2007 - 09.2011
  • Proficiently engaged in emergency planning and staff training developing knowledge and skills ensuring compliance with legislative and regulatory requirements and frameworks
  • Appropriately coordinated negotiations for contractual agreements and ensured the achievement of premium-quality workmanship.
  • Consistently monitored performance standards and service agreements with optimal pricing
  • Proactively initiated contracts and addressed concerns making salient adjustments according to plans.
  • Identified and seized upon key opportunities to drive enhancements to service delivery, contract management and quality control measures.
  • Cultivated a productive and positive relationship with stakeholders ensuring that stakeholders were abreast of project progress and outcomes.
  • Placed a strong value on a zero-harm workplace with initiates for health and safety protocols.
  • Aligned works with specifications and ensured effective management of project scope, timeline, key deliverables and milestones within deadline and budget.
  • Competently reviewed quotations and proposals and ensured excellent customer service standards.
  • Strategically developed conducive policies and procedures to align with relevant expectations and requirements.
  • Harnessed key skills in computer literacy to manage programs such as database entries, record keeping and detailed spreadsheets and documentation as well as accurate paperwork completion.

Customs Classifier

DHL Express/Frank Cridland Ray Katte Customs Agencies
04.1999 - 08.2007
  • Applied excellent attention to detail with customs classification and ensured accuracy.
  • Verified the tariff concessions and ensured appropriate outcomes for clientele.
  • Effectively managed tariffs, inbound freight logistics, customs ICS system and ensured engagement with stakeholders including Government agencies, Australian Customs Service and Australian Quarantine and Inspection Services (AQIS)
  • Liaised effectively with customs brokers, freight forwarders and transport companies ensuring positive outcomes and timely service delivery.
  • Gained valuable knowledge and expertise in international trade regulations and guidelines.
  • Functioned successfully independently with minimal supervision and collaboratively with the team to share relevant information, knowledge and skills and supported colleagues with tasks and activities.

Education

Diploma of Human Resources Management -

LET TRAINING
06.2025

Certificate IV - International Trade Facilitation

Southern Sydney Institute of TAFE
01.2000

High School Certificate -

Keira Technology High School
01.1997

Skills

  • In-depth knowledge and expertise with operational management and efficiency
  • Well-developed written and verbal communication skills
  • Proactive and self-motivated
  • Strategic planning and goal setting
  • High attention to detail
  • Efficient organisation and time-management skills
  • Demonstrated leadership qualities
  • Productive and positive work ethos
  • Proficient with administrative and financial management activities
  • Results-driven and goal-oriented
  • Adaptable and flexible
  • Collaborative team player and ability to function autonomously
  • Strong computer literacy skills
  • Drives business goals and objectives while maximising opportunities for continuous improvement initiatives

Certification

  • Bullying and Harassment for Managers and Supervisors 2021
  • Identifying Poor Performance, Misconduct and Absenteeism 2021
  • Injury Management for Managers and Supervisors 2021
  • Risk Management for Managers and Supervisors 2021
  • Work Health and Safety Fundamentals 2021

References

  • Shane, Shepherd, General Manager, srshepherd1@gmail.com, 0457-300-766, AT-PAC Group Pty Ltd
  • Andrew, Carr, Brisbane Customs Manager, andybcarr@gmail.com, 0420-532-353, DHL Express Pty Ltd
  • Ben, Wright, Contracts Manager, benwright@multiplex.com, 0412-925-242, Multiplex Constructions Pty Ltd

Accomplishments

  • Optimised global procurement workflows across multiple regions (Middle East, Australia, Asia-Pacific), resulting in improved lead times and reduced material bottlenecks.
  • Spearheaded the implementation of new inventory and forecasting controls, significantly reducing overstocking and understocking incidents across multiple warehouse locations.
  • Led cross-border supply chain alignment initiatives, including standardisation of material codes and product specs between Australia and Qatar operations, enhancing order accuracy and reducing production errors.
  • Successfully restructured vendor communication protocols, increasing supplier responsiveness and ensuring production timelines remained on track despite market volatility.
  • Introduced a proactive stock allocation strategy, which enabled the re-direction of 700+ tons of material in support of project continuity without disruption to East Coast operations.
  • Developed critical reporting tools and dashboards for senior leadership using Excel and ERP data, improving visibility over stock, orders, and vendor performance.
  • Reduced errors in outbound branch orders by over 30% through the introduction of stricter quality checks and supply order audits
  • Partnered with Production and Commercial teams to streamline BPO processes, ensuring alignment with project-specific specification.
  • Strategically developed and implemented innovative new processes to drive considerable improvement and achieve increased productivity levels and operational efficiency.
  • Identified and seized upon key opportunities to enhance processes and procedures within operations and administration resulting in the Brisbane branch being the most productive.
  • Successfully harnessed key skills in developing reports within Excel to assist employees with reporting standards.
  • Cultivated a strong and robust team culture with talent development and team building upskilling knowledge and expertise and ensuring alignment with expectations and requirements with performance.

Timeline

Supply Chain Manager – MEAAP Region

AT-PAC Group Pty Ltd
06.2022 - Current

Operations Manager

AT-PAC Group Pty Ltd
07.2012 - 06.2022

Administration and Finance Manager

Latitude 28 Constructions
09.2011 - 07.2012

Contracts Administrator

Multiplex Constructions Pty Ltd
08.2007 - 09.2011

Customs Classifier

DHL Express/Frank Cridland Ray Katte Customs Agencies
04.1999 - 08.2007

Diploma of Human Resources Management -

LET TRAINING

Certificate IV - International Trade Facilitation

Southern Sydney Institute of TAFE

High School Certificate -

Keira Technology High School
Kristy Hart