Kristy Lagiloaloa

Sales Assistant

Best and Less

Tweed , NSW

11.1999 - 11.2021

Assisted in creating displays to promote products.
Organized stockroom shelves, racks and bins according to store layout and product categories.
Informed customers about current promotions and discounts.
Assisted customers with returns, exchanges and refunds.
Replenished merchandise on shelves as needed throughout the day.
Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
Processed special orders for out-of-stock items when necessary.
Maintained cleanliness of the sales floor area at all times.
Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
Collaborated with other departments such as marketing, merchandising, operations, to ensure smooth functioning of overall store operations.
Analyzed customer feedback data to identify areas of improvement within the store's services.
Ensured that all promotional materials were properly displayed in their designated areas.
Tracked inventory levels using point-of-sale systems and restocked shelves accordingly.
Conducted periodic audits of merchandise pricing accuracy.
Cross-trained in other departments within the store including checkout counter operations.
Attended staff meetings to discuss new products or changes in store policy or procedure.
Participated in training sessions for new employees on proper use of equipment or software applications related to sales activities.
Helped customers find specific products, answered questions, and offered product advice.
Answered incoming telephone calls to provide store, products and services information.
Accepted and completed cash, check and credit card payments.
Monitored stock levels to facilitate restocking and replenishment of shelves.
Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Built and maintained relationships with peers and upper management to drive team success.
Sold various products by explaining unique features and educating customers on proper application or usage.
Used computer system to retrieve customer information, part number inventory and status of purchase orders.
Fostered relationships with customers to expand customer base and retain business.
Managed daily sales floor operations, ensuring optimal customer service and satisfaction.
Processed transactions quickly and accurately, maintaining a balanced cash drawer.
Handled customer complaints and issues, resolving them efficiently to maintain positive relationships.
Assisted customers in locating products, providing detailed information and recommendations.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Organized store by returning merchandise to proper areas and restocked displays.
Maintained knowledge of sales and promotions, return policies and security practices.
Computed purchases and received and processed cash or credit payment.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Recommended, selected and located merchandise based on customer desires.
Described merchandise and explained use, operation and care.
Ticketed, arranged and displayed merchandise to promote sales.
Placed special orders or called other stores to find desired items.
Bagged or packaged purchases and wrapped gifts.
Watched for and recognized security risks and thefts to prevent or handle situations.
Prepared merchandise for purchase or rental.
Maintained records related to sales for store management.
Analyzed sales data to identify trends and adjust sales strategies accordingly.
Cleaned shelves, counters and tables to maintain organized store.

Summary

Overview

Work History

Sales Assistant

Education

High School Diploma -

Skills

References

Timeline

Sales Assistant

High School Diploma -

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