Kristy-Lee Baker
Mental Heath And Disability Support Worker
East Maitland,NSW
Summary
Dedicated Mental Health and Disability Support Worker at Dandelion House, skilled in compassionate care and client advocacy. Enhanced client independence through personalised support plans and effective communication. Proven ability to manage medications and maintain safety, while fostering emotional resilience and positive relationships. Committed to continuous professional development and best practices in care.
Overview
30
30
years of professional experience
Work History
Mental Health and Disability Support Worker
Dandelion House
12.2020 - Current
- Maintained safety with tidy, clean, and hazard-free home environments.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Kept accurate records for client files and handled related paperwork.
- Adhered to company requirements for patient interactions and care standards.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
- Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Worked closely with therapists and other specialists to implement prescribed interventions consistently, leading to measurable improvements in client functioning.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Improved client independence by developing personalized support plans tailored to individual needs and goals.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Drove clients safely to social activities and appointments.
- Participated in ongoing professional development opportunities to stay current on best practices within the disability support field.
- Advocated fiercely on behalf of clients when necessary to ensure their rights were respected in various settings such as education or healthcare environments.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
- Conducted regular assessments of client needs to identify potential areas of growth or improvement within their care plan structure.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
- Implemented behavior management techniques when required for the safety of both clients and staff members involved.
- Participated in ongoing professional development opportunities to stay current on industry best practices.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Managed caseload to satisfy multiple patients with diverse needs.
Customer and Food Service
Hungry Jack's
10.1994 - 05.1996
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
No Degree - Cert IV in Community Services
TAFE NSW
NSW 04.2001 -
Diploma - Community Services, Alcohol, Drugs, Mental Health
TAFE NSW
NSW 04.2001 -
Skills
Mobility support
Family communication
Elderly care
Personal care
Empathy and patience
Compassionate care
Computer skills
Meal planning
Feeding assistance
Problem-solving
Incident reports
Dressing assistance
Time management
Client confidentiality
Team leadership
Emotional support
Health and safety
Medication administration
Daily living assistance
Active listening
Risk assessments
Documentation and reporting
Client advocacy
Appointment management
Positive reinforcement
Timeline
Mental Health and Disability Support Worker
Dandelion House
12.2020 - Current
No Degree - Cert IV in Community Services
TAFE NSW
04.2001 -
Diploma - Community Services, Alcohol, Drugs, Mental Health
TAFE NSW
04.2001 -
Customer and Food Service
Hungry Jack's
10.1994 - 05.1996