Summary
Overview
Work History
Certification
Systems
Timeline
Generic

Kristy-Lee Erceg

Ascot,WA

Summary

Project Administration Manager with extensive experience in office administration, budget management, and procurement. Proven success in implementing cost-saving strategies and improving workflow efficiencies across departments. Strong analytical skills and ability to drive operational improvements.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Project Administration Manager

Acciona
Lumsden Point , Port Hedland FIFO 2/1, WA
10.2023 - Current
  • Managed daily office operations to maintain efficient workflow processes.
  • Developed and implemented administrative procedures to enhance overall efficiency.
  • Trained new employees on office policies and software systems usage.
  • Prepared reports and documentation for internal reviews and audits.
  • Created monthly reports summarizing department activities for senior management review.
  • Assisted in budget management, monitoring expenses for departmental projects.
  • Collaborated with vendors on procurement projects to ensure timely delivery of quality products.
  • Implemented cost-saving strategies across departments, achieving significant long-term savings.
  • Procurement and receipting of all dry and wet hire.
  • Corresponding with contractors, planning maintenance work, maintaining records, and supervising facilities staff and labor.
  • Ensure the supply chain's effective delivery and storage of plants, materials, and equipment.
  • Flight and accommodation bookings. Set up of new suppliers. Contracts and tenders. Freight and logistics.
  • Oversee all aspects of building functions and guarantee the safety and functionality of all facilities.
  • Determined staffing requirements, interviewing, hiring and training new employees.
  • Onboarding of new starters, subcontractor personnel, plant and equipment.

Operations Manager

Mineral Resources
Mount Marion 8/6, WA
01.2021 - 09.2023
  • Managed project timelines and coordinated resources effectively.
  • Facilitated communication between teams and stakeholders for project updates.
  • Developed project plans using industry-standard tools and methodologies.
  • Assisted in risk assessment and mitigation strategies for projects.
  • Monitored project budgets and ensured compliance with company policies.
  • Managed multiple projects with competing deadlines simultaneously.
  • Developed and maintained project plans, timelines, and budgets.
  • Built and established strong partnerships with teams, vendors and contractors.
  • Led meetings with internal team members, consultants and contractors.
  • Provided guidance to team members regarding tasks assigned to them.
  • Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
  • Hiring, coaching, and rostering staff, managing logistical needs for supplies, conducting safety inspections, and ensuring the operation is compliant with WHS.
  • Maintained accurate inventory records to track stock levels and minimize costs.
  • Coordinated resources across multiple departments and teams as needed for successful completion of projects.
  • Managing all site maintenance and working closely with the client to ensure that projects are completed satisfactorily, and that the quality of service is delivered with solutions at a competitive level.
  • Responded to information requests from superiors, providing specific documentation.
  • Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Developed key performance indicators to measure effectiveness of operational processes.

Customer Solutions Administrator

Services Australia
Perth, WA
11.2019 - 01.2021
  • Managed administrative tasks to support service delivery and operational efficiency.
  • Coordinated communication between departments to streamline workflow processes.
  • Maintained accurate records using internal systems for compliance and reporting.
  • Developed training materials to enhance team knowledge and performance.
  • Facilitated meetings to discuss strategic initiatives and gather team input.
  • Monitored service requests to ensure timely resolution and customer satisfaction.
  • Monitored emails, sorted mail and distributed correspondence accordingly.
  • Performed data entry tasks into computer databases from paper documents.
  • Answered incoming calls and responded to customer inquiries.
  • Dealing with vulnerable and at-risk individuals who are experiencing domestic violence, homelessness or at risk for suicide, providing information and referral services
  • Collaborating with social workers, interpreters, and other government services.
  • Processing payments, updating, and maintaining the database while maintaining sensitivity and confidentiality in dealing with client information.

Project Manager

Eastern Guruma
Multiple Pilbara Sites Rio Tinto 2/1, WA
03.2016 - 09.2019
  • Managed cleaning and housekeeping services across private and commercial sectors.
  • Coordinated project timelines and resources for multiple teams to meet deadlines.
  • Facilitated stakeholder communication to address challenges and align project goals.
  • Developed comprehensive project plans using project management software tools.
  • Maintained documentation to ensure compliance with company standards.
  • Identified risks and proposed effective mitigation strategies for project success.
  • Conducted inspections of job sites to assess quality and progress.
  • Prepared detailed cost estimates for projects of varying sizes.
  • Plant mobilization and management.
  • Running routine safety inspections, corresponding with contractors, planning maintenance work, maintaining records, and supervising facilities staff and labor.

Certification

  • Fire warden training
  • Certificate in Indigenous mentoring
  • Test and tagging certified
  • Testing and tagging of fire equipment
  • First aid mental health
  • Senior first aid
  • Manuel's driver's license
  • 4 x 4 off-road training
  • Forklift license
  • Cert IV Horticulture

Systems

  • ERMS
  • Inflight
  • People tray
  • INX - flights, accommodation, maintenance
  • Enable
  • SharePoint
  • Pronto
  • SAMS
  • RMS
  • Microsoft suite

Timeline

Project Administration Manager

Acciona
10.2023 - Current

Operations Manager

Mineral Resources
01.2021 - 09.2023

Customer Solutions Administrator

Services Australia
11.2019 - 01.2021

Project Manager

Eastern Guruma
03.2016 - 09.2019
Kristy-Lee Erceg