Kristy-lee Wimmer
Kingston
Summary
Highly organised and adaptable professional with five years experience managing fast paced operations at Salvos.
Strong background in scheduling, inbox management, customer communication, reporting, and keeping systems running smoothly.
Known for being proactive, reliable, and able to work independently while staying on top of multiple priorities.
I bring a calm, solutions driven approach and genuinely enjoy helping people stay organised and supported day to day.
Overview
2026
2026
years of professional experience
Work History
Retail Store Manager
Salvation Army Thrift Store
Brisbane, QLD
08.2020 - Current
- Ran daily operations for a high-volume retail store, managing scheduling, stock control, reporting, and customer communication.
- Maintained an exceptionally organised back-of-house that became the model example for new staff training.
- Managed inbox communication, appointment scheduling, volunteer rosters, and daily task allocation across the team.
- Regularly handled administrative duties including invoicing, stock transfers, data entry, reporting, and record maintenance.
- Supported multiple stores at once when required, ensuring smooth operations, troubleshooting issues, and training staff remotely or onsite.
- Delivered high-level customer service and resolved issues efficiently, maintaining professionalism and confidentiality.
- Consistently met deadlines in a busy environment requiring autonomy, initiative, and strong problem-solving skills.
Machine Operator
Supa-Peg Australia
Yatala, QLD
2018 - 2020
Sales Assistant
EB Games
Brisbane, QLD
08.2017 - 01.2018
- Assisted customers with product inquiries, ensuring excellent service and satisfaction.
- Managed inventory levels, conducting regular stock checks to maintain optimal product availability.
- Processed sales transactions accurately using point-of-sale systems to enhance customer experience.
- Trained new team members on operational procedures and customer service standards for seamless onboarding.
Real Estate Sales Assistant
@realty
Logan Village, QLD
2016 - 2017
Education
Certificate III - Business Administration
MSIT
Alexandra Hills, QLD2014
Certificate II - Skills For Work & Training
MSIT
Alexandra Hills, QLD2012
Skills
- Retail Management & Leadership
- Merchandising & Store Set-Up
- Staff Training & Development
- Customer Service Excellence
- Inventory & Stock Control
- Community Engagement & Event Planning
- Cash Handling & POS Systems
- Digital Literacy & IT Troubleshooting
- Reporting & Data Entry
- Time Management
- Attention to Detail
- Multi-tasking
- Documentation & Filing
Accomplishments
- Assisted in opening five new stores across QLD
- Selected for a major interstate setup project
- Back of house organisation used as a benchmark for training new managers
- Improved workflow systems and daily organisation
- Supported multiple stores with operations and admin
- Consistently meet or exceed weekly and monthly sales budgets
- Store regularly received positive customer feedback and high satisfaction comments
Timeline
Retail Store Manager
Salvation Army Thrift Store
08.2020 - Current
Sales Assistant
EB Games
08.2017 - 01.2018
Machine Operator
Supa-Peg Australia
2018 - 2020
Real Estate Sales Assistant
@realty
2016 - 2017
Certificate III - Business Administration
MSIT
Certificate II - Skills For Work & Training
MSIT