Cleaner Supervisor
Woolgoolga Motor Inn
02.2024 - Current
- Increased client satisfaction by providing customized cleaning solutions based on their specific needs and preferences.
- Placed orders for housekeeping supplies and guest toiletries.
- Increased employee performance through effective supervision and training.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Conducted routine inspections of cleaned rooms to guarantee adherence to hotel quality standards before releasing them for occupancy.
- Streamlined the room cleaning process, decreasing overall labor hours while maintaining quality standards.
- Achieved consistent positive feedback from guests with meticulous attention to detail in room presentation.
- Efficiently managed laundry operations, ensuring timely delivery of clean linens to guest rooms and public spaces.
- Ensured a safe and healthy work environment by adhering to proper usage of chemicals, equipment, and personal protective equipment in line with hotel policy.
- Improved guest satisfaction by maintaining a high standard of cleanliness in guest rooms and common areas.
