KRISTY PERERA
Ryde,NSW
Summary
Multifaceted administrator with an extensive background in a variety of office administration duties. Works well in high-pressure settings with minimal supervision in both leadership and team roles.
Overview
23
23
years of professional experience
Work History
Operation Manager
BOP TILL YOU DROP
01.2024 - Current
- Management of 30 entertainers across three states
- Led hiring, onboarding and training of new entertainers to fulfill business requirements.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Coordination and organisation of school holiday camp workshops.
HR / Marketing / Administrator/ PA
MOVING BODIES
09.2013 - 12.2023
- Developing and implementing comprehensive social media strategies to enhance online visibility and engagement, utilising Facebook and Instagram to effectively communicate brand messages and promotions
- Additionally, creating captivating artwork for web pages, newsletters, and flyers, ensuring visually appealing and cohesive branding across various digital and print media
- Hiring of new coaches within schools programs and weekend staff for Moving Bodies Centre
- Marketing material created using Postermywall and Canva
- Event organisation at the Moving Bodies Centre
- Including birthday parties, and ninja warrior competitions
- Organisation and implementation of birthday party bookings
- Website editing using Wordpress
- Assistance in setting up new onsite Café and resourcing suppliers
- Personal Assistant to Managing Director.
Supervisor Coach
MOVING BODIES
09.2013 - 09.2015
- Supervising coach of 30 children - primary school and recreational classes
- Supervising coach of holiday clinics (up to 60 children) and birthday parties
- Planned, organised and conducted lessons which included demonstration of gymnastics, dance and athletics skills
- Management of assistant coaches – up to 4 per lesson
- Set up and pack down lesson equipment
- Interacted and communicated with school teachers in a professional manner
- Adjusted coaching techniques based on strengths and weaknesses of students
- Supervising coach of special needs classes.
Senior Client Relations Manager
TACTICAL TRAINING GROUP
10.2011 - 03.2013
- Organise and conduct enrolments with clients and students/trainees with the Australian Apprenticeship Centre
- Ensure participants receive information regarding the training program and that this meets workplace needs as well as the employees' individual needs
- Create monthly internal and external reports
- Maintain records in accordance with the policies and procedures of the RTO
- Provide telephone support; answering or referring enquires
- Support clients regarding invoicing, qualifications, and compliance
- Ensuring payment of invoices from the client are made within specific timeframes.
PA/ Office Manager
NATIONAL LEISURE & GAMING
12.2008 - 10.2011
- Diary Management to National Operations Manager
- Producing documents, briefing papers, reports, and presentations
- Organising and attending meetings, ensuring the manager is well-prepared
- Liaising with clients and suppliers
- Preparation of all travel and accommodation arrangements
- Provide admin support to 5 Area Managers and 37 Venue Managers
- Project Management and management of all HR files for the group.
Customer Marketing Manager
RED BULL AUSTRALIA
11.2005 - 12.2008
- Ensure profitable sales growth within a territory
- Effective journey planning and visit frequency rates
- Effective merchandising in line with brand guidelines
- Close relationship with Cadbury Schweppes BDMs to ensure Red Bull distribution and growth
- Maintain high cultural affinity between Red Bull and key trade customers
- Working with budgets, contracts and event sponsorship.
Promotions Team Leader
RED BULL AUSTRALIA
10.2001 - 11.2005
- Management and supervision of a team of up to 20 people
- Co-ordinate and implement promotion schedule for each staff member.
Education
Skills
- Energetic and positive individual with excellent customer relations and decision-making skills
- Honest and eager to learn, with a genuine passion for achieving team and individual goals
- Able to maintain a professional and positive demeanor
- Proven ability to take initiative in completing projects with exceptional quality and detail
- Perseverance to achieve desired results
- Adaptable and flexible
- Proficient in Microsoft Windows and Microsoft Office suite
Timeline
Operation Manager
BOP TILL YOU DROP
01.2024 - Current
HR / Marketing / Administrator/ PA
MOVING BODIES
09.2013 - 12.2023
Supervisor Coach
MOVING BODIES
09.2013 - 09.2015
Senior Client Relations Manager
TACTICAL TRAINING GROUP
10.2011 - 03.2013
PA/ Office Manager
NATIONAL LEISURE & GAMING
12.2008 - 10.2011
Customer Marketing Manager
RED BULL AUSTRALIA
11.2005 - 12.2008
Promotions Team Leader
RED BULL AUSTRALIA
10.2001 - 11.2005
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