Joel Pitman
Felixstow,SA
Summary
Has a passion for people and a team player.
Organised and proactive Customer Service Sales Specialist thrives on meeting challenging goals and exceeding customer expectations. Highly motivated, independent with excellent problem-solving and analytical skills.
Ability to handle multiple projects simultaneously with a high degree of accuracy. Organised and dependable successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Service and Sales Manager
Yamaha Pitmans
01.2014 - Current
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Organised regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Oversaw staff recruitment, training, performance evaluations, promotions, and terminations as needed.
- Supported recruitment efforts with timely processing and organisation of applicant paperwork.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
Client and Sales Assistant
Solomons Flooring
01.2008 - 01.2011
- Carpet & Flooring sales
- Proficient in upselling add-on products to generate increased revenue.
- Serving retail customers
- Met and exceeded sales targets consistently, contributing to overall team success.
- Detailed scale measuring of houses and commercial buildings
- Costings and quotations
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Swimming Pool Tiler
JP Pool Finishing
01.2012 - 01.2014
- Tiling
- Strengthened customer relationships by providing transparent communication throughout each stage of the tiling process.
- Delivered visually appealing results through precise alignment, leveling, and spacing techniques in tile layout design.
- Maintained a clean work environment during all stages of the tiling process, minimising disruptions to clients'' daily routines.
- Ensured safety compliance on job sites through rigorous adherence to industry standards and regulations.
Construction Worker-(Rigging and Dogging)
Miltech Australia
01.2011 - 01.2012
- Erecting five story flower mill
- WP License, License to perform High risk Work
- Processed materials to meet daily production schedules.
- Contributed to a positive work environment through effective communication with colleagues and fostering teamwork among staff members.
- Operated mills, blenders and materials consistent with company quality standards.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Mitigated risks associated with working at heights through rigorous adherence to safety policies and procedures.
Sales Assistant
Jetty Surf (Adel) and Showa Jeans (Adel)
01.2002 - 12.2002
- Retail sales
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Processed transactions accurately while maintaining a high level of customer service.
- Monitored cashier money handling procedures and assisted with scan system procedures.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
Accessories Manager
Yamaha Pitmans
01.2003 - 01.2007
- Stock ordering
- Customer Service
- Liaison with internal and external sales representatives
- Managing part-time and casual staff
- Maintenance of stock area
Education
Diploma - Leadership And Management
Lifepoint College
Adelaide, SA12.2020
Hallett Cove R12 School
01.2001
Skills
- Team Player
- Customer Service
- Time Management
- Sales Targeting
- Competent computer skills
- Customer Relationship Management
- White Card
- Fork Lift license
- Dogging And Rigging license
- WP License, License to perform High risk Work
- Customer Service
- Time Management
Personal Information
Date of Birth: 08/30/85
Volunteer Experience
Marion Youth Group, Volunteer, Musician, Guitarist player in youth band
References
- Mr Troy Barnes, Solomons Flooring, Franchisor, 0433 150 537
- Mr Brenton Pitman, Yamaha Pitmans, Director/Owner, 8260 9200
Hobbies and Interests
- Water sports
- Surfing
- Outdoors
- Photography
- Mechanics
- Music
Timeline
Service and Sales Manager
Yamaha Pitmans
01.2014 - Current
Swimming Pool Tiler
JP Pool Finishing
01.2012 - 01.2014
Construction Worker-(Rigging and Dogging)
Miltech Australia
01.2011 - 01.2012
Client and Sales Assistant
Solomons Flooring
01.2008 - 01.2011
Accessories Manager
Yamaha Pitmans
01.2003 - 01.2007
Sales Assistant
Jetty Surf (Adel) and Showa Jeans (Adel)
01.2002 - 12.2002
Diploma - Leadership And Management
Lifepoint College
Hallett Cove R12 School
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