Kristy Reid

• Invoicing
• Managed accounts ensuring timely processing of payments
• Managed banking and money handling
• Wages
• Completed monthly BAS

• Customer Service - front counter and telephone
• Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports
• Completed monthly BAS
• Wages
• Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse
• Updated reports and managed accounts
• Ordered windscreens
• Managed all mail in and out
• Managed all banking and money handling
• Booked in all jobs for the workshop
• Cleaned all windscreens once they were fitted to assist quality control - this demonstrates excellent time management skills as I would clean around 10 windscreens per day while still answering phones and managing an office

My husband and I established this business in 2000. I helped out from a distance until 2006 where I became part of the team working 2-3 days per week. I started full time in 2007 working solely in the office and taking on all responsibilities.

• Customer service - over the counter and telephone
• 1st point of contact for insurance companies and assessors
• Data entry (quotes)
• Invoicing
• Managing debtors and creditors
• Completing monthly BAS
• Ordering of stock / stock control (paint supplies)
• Ordering of parts and windscreens
• Booking in of vehicles for panel repairs or windscreens
• Booking in of private tow jobs and arranging tows for insurance companies
• Workplace Safety Officer
• Induction Officer
• Managing quality control
• Arrange hire cars for customers
• Overseeing of apprentices
• Cleaning of office, kitchen/smoko room, toilets and customer seating area