Summary
Overview
Work History
Education
Skills
REFEREES
Timeline
Generic
Kristy Semmler

Kristy Semmler

Angaston,SA

Summary

Administration Assistant with extensive experience providing high-level administrative support to executives and departments. Proven ability to multitask and prioritize effectively while working independently. Strong skills in proactive communication and issue resolution, leading to enhanced operational efficiencies. Expertise in resource allocation and schedule management, contributing to streamlined office operations and accurate record-keeping.

Overview

21
21
years of professional experience

Work History

Administration Assistant

SA Ambulance
Barossa, SA
09.2009 - Current
  • Provided high-level administrative support to Operations Manager and Regional Management Team.
  • Reprioritizing workload in response to a fast pace, and changing workload demands and needs.
  • Establish, maintain, and refine day-to-day office procedures, administrative functions, and systems that support the administration functions of the region.
  • Streamlined customer service operations through efficient handling of inquiries across various communication channels.
  • Established and maintained office procedures to enhance administrative functions region-wide.
  • Coordinated scheduling, travel arrangements, and urgent matters for Operations Manager and Team Leaders in the region.
  • Managed centralized admin email box, ensuring timely responses to regional inquiries.
  • Support vacancy management for the region through the completion of all appropriate documentation required for Non-Emergency, Emergency Operational Points Transfer System (NEEOPTS), eRecruitment, region establishment lists, and completion of Human Resources documentation under the direction of the Operations Manager.
  • Oversee financial processes, including invoice management and budget monitoring, ensuring compliance and efficiency.
  • Prepare financial forecasting and commentary documents for the Operational Manager. To provide direction in preparation for reporting, and to allocate purchases for the region to meet service delivery.
  • Undertake project activities as required through the administration of allocated work by the Operations Manager, meeting agreed outcomes within required timeframes and budgets.
  • Developed performance reports by analyzing data and providing recommendations to support management decisions.
  • Led project coordination efforts, conducting research and implementing systems to optimize operations.
  • Arrange, coordinate, and book resources required to support meetings, conferences, and workshops for Operations (Country), including setting agendas, arranging venues, catering, travel, and accommodation.
  • Prepare agendas, take and distribute minutes, decisions, and actions, and all related correspondence for meetings as required in a timely manner.
  • Responsible for the identification and resolution of IT issues within the regional office, and for the Operations Manager and management team, as required.
  • Updating the regional website (SharePoint) under the general direction of the Business Support Officer or Operations Manager.

Administrative Assistant

Barossa Division Practice Network
Nuriootpa, SA
10.2007 - 10.2009
  • Produced and distributed publications for Network, including fortnightly newsletters and annual reports.
  • Resolved computer issues to support staff members effectively.
  • Maintained Network website and promotional materials to ensure up-to-date information.
  • Developed resources for General Practice Education events, enhancing participant engagement.
  • Collated evaluations from events and annual surveys using SurveyMonkey for analysis.
  • Liaised with sponsors, arranged venues, and coordinated catering for educational events.
  • Prepared agendas and recorded minutes for Network Board meetings.
  • Managed reception duties and responded to inquiries professionally and confidentially.

Administration Officer

Barossa & Area Community Health Services
Angaston, SA
10.2004 - 11.2005
  • Responded promptly to incoming calls and visitors, providing relevant information and referrals.
  • Maintained front office operations to ensure seamless service delivery.
  • Provided comprehensive administrative support to clinical staff, including nurses and therapists.
  • Accurately registered new clients and managed existing client records.
  • Monitored confidentiality of client files to protect sensitive information.
  • Organized and filed client documents for efficient retrieval.
  • Processed correspondences related to client services in a timely manner.
  • Coordinated mail delivery and collection for operational efficiency.

Education

Diploma - Management -

Central Adelaide Local Health Network Inc.
Adelaide, SA
12-2013

Certificate IV - Frontline Management -

Central Adelaide Local Health Network Inc.
Adelaide, SA
05-2013

Certificate III - Information Technology Networking -

TAFE SA
SA
01-2009

Certificate II - Business Office Administration -

TAFE SA
SA
03-2002

Certificate II - Information Technology -

TAFE SA
SA
01-2001

Certificate in Makeup And Technology -

Media Makeup Academy
Adelaide, SA
01-1999

Skills

  • Office management and document preparation
  • Invoice processing and report generation
  • Data analysis and interpretation
  • Customer service and support
  • Effective communication
  • Scheduling and time management
  • Administrative support and operations
  • Financial forecasting and commentary
  • Budgets
  • Database maintenance
  • Travel arrangements and coordination
  • Inventory management
  • Confidentiality handling and awareness
  • Project coordination
  • Event planning and execution
  • Problem solving and performance improvement
  • Attention to detail
  • Relationship building
  • Communication skills
  • Time management
  • Friendly, positive attitude
  • Verbal communication
  • Teamwork and collaboration
  • Training & Development
  • Microsoft office
  • Multitasking Abilities
  • Presentation design
  • Spreadsheets
  • Computer proficiency
  • Scheduling and calendar management

REFEREES

Paula Parker

SA Ambulance  

Country Operations

Operational Manager, Murray Mallee

Mobile: 0492 314 355

Timeline

Administration Assistant

SA Ambulance
09.2009 - Current

Administrative Assistant

Barossa Division Practice Network
10.2007 - 10.2009

Administration Officer

Barossa & Area Community Health Services
10.2004 - 11.2005

Diploma - Management -

Central Adelaide Local Health Network Inc.

Certificate IV - Frontline Management -

Central Adelaide Local Health Network Inc.

Certificate III - Information Technology Networking -

TAFE SA

Certificate II - Business Office Administration -

TAFE SA

Certificate II - Information Technology -

TAFE SA

Certificate in Makeup And Technology -

Media Makeup Academy

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Kristy Semmler