Kristy Shine
32 Niven Parade Rutherford ,NSW
Summary
Compassionate and dedicated disability support worker looking to transition into a primary school teacher’s aide role. I bring strong experience supporting children and adults with diverse needs, including assistance with daily activities, behavior support, communication, emotional regulation, and skill development. I am passionate about helping young students feel safe, confident, and supported in their learning.
With a background in education through my Certificate IV in Training and Assessment, and experience as a trainer and assessor, I am skilled in guiding learners, breaking down tasks, and providing calm, clear instruction. My 17 years in the hair and beauty industry have strengthened my communication, relationship-building, and creativity—skills that transfer naturally into supporting students in a classroom environment.
I work well under pressure, adapt quickly to changing needs, and maintain a positive, patient approach when working one-on-one or in group settings. I am committed to fostering an inclusive, nurturing environment where every child feels valued, supported, and encouraged to reach their potential.
Overview
20
20
years of professional experience
Work History
Disability Support Worker
Sunnyfield
Cessnock
01.2025 - Current
- Supported individuals with disabilities in daily living activities and personal care.
- Monitored client progress and reported changes to the care team regularly.
- Facilitated recreational activities to enhance client engagement and social interaction.
- Provided emotional support and encouragement to foster client independence.
- Documented client behavior and progress in compliance with organizational standards.
- Assisted in developing self-care skills such as personal hygiene practices.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Managed challenging behaviors through positive reinforcement techniques.
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
- Provided emotional support to individuals with physical or mental disabilities.
- Transported clients to appointments, social events, and other activities as needed.
- Encouraged independence by teaching skills needed for everyday life.
- Administered medication according to doctor's orders and monitored side effects.
ASOBT Trainer, Assessor and Marker
Advance School of Beauty Therapy
07.2023 - 12.2024
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Paid attention to detail while completing assignments.
- Cultivated interpersonal skills by building positive relationships with others.
- Resolved problems, improved operations and provided exceptional service.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Recruited clients for students to get practical experience.
- Planned both theory and practical lessons for students.
- Followed the Beauty curriculum accurately with detailed lesson plans.
- Observed and evaluated students' work to determine progress, provide feedback, and make suggestions for improvement.
- Supervised and monitored students' use of tools and equipment.
- Advised students on course selection, career decisions and other academic and vocational concerns.
- Kept updated with developments in subject area curriculum, technical, and career trends and teaching resources and methods.
- Provided instructional handouts, texts, audiovisual aids and other materials to facilitate learning.
Pharmacy Technician Assistant
Telarah Pharmacy
01.2022 - 12.2024
- Counted and labeled prescriptions with correct item and quantity.
- Kept pharmacy counter and related areas clean, neat and organized.
- Assisted pharmacy staff with preparing medications and filling orders.
- Trained new pharmacy staff on computer system and drug management protocols.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Received incoming supplies and stocked in correct locations.
- Merchandised over-the-counter goods and rotated stock.
- Updated computer system with current customer, payment and inventory information.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Receptionist
Sun Doctors Skin Cancer Clinic
02.2019 - 03.2020
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Kept reception area clean and neat to give visitors positive first impression.
- Corresponded with clients through email, telephone, or postal mail.
- Answered central telephone system and directed calls accordingly.
- Answered phone promptly and directed incoming calls to correct offices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Handled cash transactions and maintained sales and payments records accurately.
- Routed incoming mail and messages to relevant personnel without delay.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
Hair Dresser
Just Cuts
01.2011 - 12.2018
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Processed payments, entering sales in register for prompt customer service.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Counted and documented opening and closing cash amounts daily.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Maintained regular client list and successfully handled walk-in customers.
- Developed loyal following of clients by providing high-quality services.
Hair Dresser
Saks Hair and Beauty
01.2006 - 12.2011
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Processed payments, entering sales in register for prompt customer service.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Determined appropriate hair treatments based on conditions and textures.
- Mixed pigments and used proper techniques to achieve desired colour.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Styled hair, makeup and nails for customers for special events and occasions.
- Maintained regular client list and successfully handled walk-in customers.
- Maintained high number of return customers through precise cutting, colouring and styling of clients' hair.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Developed loyal following of clients by providing high-quality services.
- Demonstrated thorough knowledge of all salon products and services.
Education
Certificate III in Hairdressing - Hair Dressing
Hairdressing Apprenticeship
Saks Hair And Beauty 01-2011
Skills
- Risk assessments
- Learning management systems
- Training analysis
- Adaptive learning strategies
- Effective communication
- Professionalism
- Adaptability
- Attention to detail
- Decision making
- Problem solving
- Team collaboration
- Task prioritization
- Personal care
- Medication administration
Additional Information
References:
1. TELARAH PHARMACY
Caroline Enright – Pharmacist
0405487505
2. ADVANCED SCHOOL OF BEAUTY THERAPY
Tabitha Visinko
0405004045
3. Kylie Pearse
John Holland HSEQ Manager
0466520103
Timeline
Disability Support Worker
Sunnyfield
01.2025 - Current
ASOBT Trainer, Assessor and Marker
Advance School of Beauty Therapy
07.2023 - 12.2024
Pharmacy Technician Assistant
Telarah Pharmacy
01.2022 - 12.2024
Receptionist
Sun Doctors Skin Cancer Clinic
02.2019 - 03.2020
Hair Dresser
Just Cuts
01.2011 - 12.2018
Hair Dresser
Saks Hair and Beauty
01.2006 - 12.2011
Certificate III in Hairdressing - Hair Dressing
Hairdressing Apprenticeship