Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Kristy White

Kristy White

Docklands,Vic

Summary

Seasoned Catering Manager with passion for creating quality food experiences. Skilled at managing employees and organizing large-scale events, including weddings and banquets. Well-known for delivering excellent dishes and customer service, resulting in business growth. Ambitious Catering Manager with Number years of experience leading efficient and profitable service teams. Successful at meeting client needs while increasing revenue by driving sales. Committed to top-tier customer service and upholding professional, approachable attitude. Energetic Job Title with Number years of experience offering quality food services. Team leader focused on coaching staff and solving problems involving kitchen efficiency, inventory and customer satisfaction. Saved Number% through exceptional budget management. Committed and hardworking Job Title with Number years of experience directing Industry food service. Well-rounded leader with talent for supervising employees and Skill. Swift problem solver with quick and effective solutions to wide array of issues. Dynamic Catering Manager with Number years of experience in leadership roles. Skilled motivator dedicated to streamlining day-to-day operations with eye on larger profit goals. Outstanding attention to detail and high standards for smooth event outcomes. Adaptable Catering Manager with Number years of experience. Quick problem solver and detailed event planner. Successful at catering for up to Number people with staff of Number and remaining calm in high-demand situations. Efficient Catering Manager with extensive knowledge of Type dining and leadership. Service-centric event planner and client advocate dedicated to service excellence. Innovative and quick problem solver with outstanding eye for detail and organized scheduling. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers. Ambitious Job Title with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

16
16
years of professional experience
5
5
years of post-secondary education

Work History

Catering Manager

Colac City Bowls Club
Colac, VIC
08.2011 - 03.2018
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Secured new clients and accounts by analyzing and catering products to specific needs.
  • Met with clients to outline desired goals and prepared quotes for overall catering costs.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Coordinated with event planners for floor and table layouts, guest numbers and overall catering needs.
  • Handled payment collection and payroll of Number employees.
  • Hired and trained both permanent and temporary staff members.
  • Promoted catering packages with most profitable outcomes without sacrificing client desires.
  • Worked with chefs to plan menus according to client needs and budgets.
  • Handled catering scheduling, ordered food and planned events.
  • Designed catering packages to increase sales and customer experience.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Maximized quality assurance by completing frequent line checks.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Purchased food and cultivated strong vendor relationships.
  • Developed unique events and special promotions to drive sales.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Oversaw food preparation and monitored safety protocols.

Barber

Colac Men Only
Colac, Victoria
08.2002 - 08.2011
  • Counted and documented opening and closing cash amounts daily.
  • Consulted with clients to assess personal style preferences and unique needs.
  • Consistently received positive performance reviews from guests.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Styled hair according to customer preferences.
  • Distributed business cards outside of salon to generate new business.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Resolved guest complaints about service or style.
  • Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
  • Updated client profiles to reflect current products and service preferences.
  • Managed business customer service, responding to requests and concerns promptly.
  • Managed complex appointment schedule for high-volume client base.
  • Monitored inventory and availability of supplies, tools and products to minimize delays.
  • Maintained knowledge of styles of women, teens and young girls to offer comprehensive hair care services.
  • Answered over Number phone calls daily to assess customer needs, schedule appointments, and give advice about hairstyle and color options.
  • Kept shop neat, professional and welcoming to guests of different backgrounds.
  • Cultivated reputation for excellent Type services and delivered top-quality results to clients.
  • Completed quality haircuts and styling for men, women and children.
  • Completed full and partial shaves with clippers and standard and straight razors.
  • Used highlights and lowlights to customize client hair color to match preferences.
  • Recorded weekly supply and inventory needs and made regular orders for replenishment.
  • Advised clients on how best to care for hair and maintain health between visits.
  • Applied range of waxes, creams, gels and pomades to client hair to achieve style goals.
  • Offered clients variety of facial shaving services using both modern and traditional techniques.
  • Operated clippers and shears to create customized looks.
  • Consulted with customers to understand hair cut, color and styling desires.
  • Maintained regular client list and successfully handled walk-in customers.
  • Installed extensions and worked with various hair pieces to give clients desired looks.
  • Helped clients feel relaxed and improved experiences with use of scalp massage and related treatments.
  • Tracked changing trends for men, teens and boys to best serve core clientele.
  • Kept detailed records of customer information and services provided to increase return customers by Number.
  • Managed shop administration with attention to detail, including scheduling, ordering and customer service.
  • Worked with relaxers and other chemicals to change texture of clients hair.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.

Education

Year 8 -

Colac Teck School, Colac
01.1990 - 12.1994

Skills

    Menu development

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Accomplishments

  • Collaborated with team of Number in the development of Project name.

Timeline

Catering Manager - Colac City Bowls Club
08.2011 - 03.2018
Barber - Colac Men Only
08.2002 - 08.2011
Colac Teck School - Year 8,
01.1990 - 12.1994
Kristy White