Tour Guide Volunteer
Miha Queensland Most Hanted
- Collaborated with fellow volunteers to ensure a seamless and enjoyable experience for all visitors.
- Promoted special events and programs during tours, boosting event participation rates among visitors.
- Facilitated group activities that encouraged interaction between visitors, fostering a sense of camaraderie among attendees.
- Assisted with event planning efforts as needed, coordinating logistics such as room setup or refreshment service.
- Supported marketing initiatives by sharing positive guest feedback on social media platforms and through word-of-mouth referrals.
- Received positive feedback from visitors, contributing to an overall increase in repeat attendance.
- Maintained safety standards throughout tours, ensuring a secure environment for both guests and exhibits.
- Established positive relationships with tour members through fun and engaging conversation.
- Informed tour members of safety risks associated with attractions, confirming customer security.
- Inspected tour sites for potential hazards and arranged for repairs when needed.
- Assisted tour members with luggage, bags and maps while handling other helpful tasks.
- Delivered timely and accurate updates to tour coordinator regarding tour progress.
- Collaborated with other tour guides to provide comprehensive and enjoyable experience.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
