Summary
Overview
Work History
Education
Skills
Timeline
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Kritansha Sharma

Blacktown,New South Wales

Summary

With a passion for business development, sales, and marketing, I am a recent graduate who is organized, dependable, and successful at managing multiple priorities with a positive attitude. I bring a willingness to take on added responsibilities to meet team goals. A reliable and upbeat sales representative is successful at promoting customer loyalty, satisfaction, and purchases with consultative techniques and diligent attention to individual needs.

Overview

5
5
years of professional experience

Work History

Sales Representative

Premier Awards
09.2023 - Current
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress efficiently.
  • Attended trade shows to represent company products, generate leads, and network with potential clients.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Streamlined sales processes by identifying inefficiencies and implementing improvements for enhanced productivity.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and implemented sales strategies to increase profits.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Generated new leads through networking and attending industry events.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Visual Merchandiser

H&M Hennes & Mauritz
05.2019 - 09.2024
  • Analyzed sales data to identify trends and adjust visual merchandising plans accordingly, maximizing revenue potential.
  • Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.
  • Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
  • Coordinated with marketing team to create cohesive in-store promotional materials for special events and sales campaigns.
  • Worked closely with buying team to ensure inventory levels were maintained for proper merchandise representation on the shop floor.
  • Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
  • Implemented inventory control measures to reduce shrinkage rates while maintaining attractive product displays.
  • Streamlined merchandise replenishment process, minimizing downtime between restocking periods on the sales floor.
  • Conducted regular competitor analysis, staying informed of industry trends and adjusting visual merchandising strategy as needed to maintain a competitive edge.
  • Partnered with store personnel during remodels or relocations to ensure seamless transition of visual merchandising elements into new spaces.
  • Updated signage regularly to reflect current promotions or markdowns, improving clarity for customers seeking sale items within the store environment.
  • Provided ongoing feedback on display performance to store management, enabling continuous improvement in visual merchandising techniques.
  • Created interior displays to promote products in alignment with corporate sales objectives.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Developed innovative approaches to store layout to optimize customer flow and optimize sales potential.
  • Promoted seasonal products and trends to move stock and prepare for incoming inventory.
  • Evaluated store performance and made recommendations for changes to optimize sales.
  • Analyzed sales data and customer feedback to develop creative solutions to improve customer experience.

Wholesale Intern

Halation Agency
06.2023 - 08.2023
  • Contributed to the achievement of sales goals by conducting thorough market research and analysis.
  • Cultivated strong relationships with vendors, ensuring timely delivery of products and services.
  • Studied and monitored market trends to identify potential suppliers.
  • Devised and implemented policies and procedures for purchasing and inventory control.
  • Researched and identified new suppliers and vendors.
  • Collaborated with sales team to identify and fulfill customer needs.
  • Placed orders for merchandise consistent with quality, quantity and other specification requirements.
  • Managed and maintained purchase orders and invoices.
  • Tracked inventory shipments and prepared spreadsheets detailing item information.

Education

Bachelors - International Business

Western Sydney University
Sydney, NSW
01.2024

Skills

  • Customer Needs Assessment

  • Product Merchandising

  • Product and service knowledge

  • CRM proficiency

  • Systems and software expertise

  • Inventory Management

  • Adaptability and Flexibility

  • Attention to Detail

  • Excellent Communication

  • Brand Promotion

  • Team Collaboration

  • Order Management

  • Team Leadership

  • Decision-Making

  • Reliability

  • Sales Forecasting

  • Account Management

  • Client Service

  • Sales Development

  • Revenue Generation

  • Lead Generation

  • Records Management

  • Sales closing

  • Sales consultation

  • Business Development

  • Strategic Planning

  • Promotional planning

  • Staff Training

  • Interpersonal communication skills

  • Customer Relationship Building

  • Product and Service Sales

  • Sales strategy development

  • Process Improvement

  • Sales Force

  • Shopify

  • Adobe

  • Logistics

Timeline

Sales Representative

Premier Awards
09.2023 - Current

Wholesale Intern

Halation Agency
06.2023 - 08.2023

Visual Merchandiser

H&M Hennes & Mauritz
05.2019 - 09.2024

Bachelors - International Business

Western Sydney University

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Kritansha Sharma