Krithika Solipuram
Mambourin,VIC
Summary
Highly efficient Team Member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency to new working environments.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Tea Time
02.2023 - 10.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Youth Umpire
WRFL Umpires Association
07.2022 - 10.2023
- Supported event organizers in logistics coordination such as setting up fields or courts before games commenced.
- Boosted player morale through clear use of communication skills.
- Improved game fairness by enforcing rules and regulations consistently throughout youth sports events.
- Increased spectator enjoyment by facilitating smooth transitions between plays and minimizing disruptions during games.
- Demonstrated adaptability by officiating various age groups, skill levels, and playing conditions.
Education
No Degree -
MacKillop College
Werribee, VICSkills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Money handling abilities
- Complaint Handling
- Positive Attitude
- Teamwork and Collaboration
- Clear Communication
- Following Instructions
- Cleaning
- Workplace Safety
Timeline
Customer Service Representative
Tea Time
02.2023 - 10.2023
Youth Umpire
WRFL Umpires Association
07.2022 - 10.2023
No Degree -
MacKillop College
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