KRITI POUDEL
Goodwood,Australia
Summary
- Seeking a position as a manager utilizing enthusiasm to work and a strong commitment to provide excellent service in a motivating work environment.
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
1
1
Certification
Work History
Store Manager
Angus and Coote
- Leading and supervising a team of sales associates
- Driving sales and achieving targets
- Providing excellent customer service and addressing inquiries
- Overseeing store operations, including cash handling and inventory management
- Training and developing team members
- Generating and analyzing reports related to sales and staff performance
- Assisting with administrative tasks such as scheduling and payroll.
MANAGER
kings cross McDonalds
Kings Cross, New South Wales
- Offered a great customer service and responsible for Stocking up, food preparation, cleanliness and hygiene
- Provide customers with a quick and accurate service and to show sensitivity to their individual needs, both from behind the till as well as in the dining areas Prepare and provide food using broad range of equipment and tools, train new crew members to help them work in fast paced environment
- On boarded new employees with training and new hire documentation
- Evaluated employees' strengths and assigned tasks based upon experience and training
- Developed and maintained relationships with customers and suppliers through account development
- Delivered feedback to decision-makers regarding employee performance and training needs
- Raised performance in areas of sales, management and operations by Identifying and targeting areas in need of improvement.
Manager
McDonalds Hobart CBD TAS
Education
Bachelor of accounting -
University Of Sunshine Coast
Diploma in community service -
Australian Institute of Business and Technology
Skills
- Full time work right
- Dedicated and focused
- Friendly and Positive Character
- Honest and Loyal
- Work well under pressure
- Strong problem solver
- Highly responsible and reliable
- Customer Service Management
- Store Merchandising
- Partnership Building
- POS Systems
Certification
- First aid and CPR
- MCCAFE TRAINING
- FIRE TRAINING
Accomplishments
Received people of the month award multiple times for the following: Coaching and good management of team.
Hobbies and Interests
- WHS
- Professional demeanor
- Time management
- Conflict resolution
- Team player
- Shift Management
- Reading manga and watching anime series
- Playing table tennis
- Cooking
References
- Jo Weller - Regional Manager at Angus and Coote (Phn: 0400789986)
Timeline
Store Manager
Angus and Coote
MANAGER
kings cross McDonalds
Manager
McDonalds Hobart CBD TAS
Bachelor of accounting -
University Of Sunshine Coast
Diploma in community service -
Australian Institute of Business and Technology
- First aid and CPR
- MCCAFE TRAINING
- FIRE TRAINING
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