Proven ability to enhance patient care through critical thinking, empathy, and effective communication, demonstrated at Bluecross and Aurrum Aged Care. Experienced in de-escalation techniques from psychiatric care, and skilled in problem-solving and team supervision from high-pressure retail environments.
Cardiac ward and CCU placements strengthened my clinical expertise in ECG analysis, cardiac-specific medications, IV antibiotic administration, and patient discharge education. Gained experience in pre- and post-operative care for open-heart surgeries, ablations, and angiograms, with strong skills in post-procedure monitoring and working within multidisciplinary teams.