Kriti Shree Singh
Ridgewood,WA
Summary
Compassionate Registered Nurse with extensive experience in delivering comprehensive patient care within multidisciplinary teams. Skilled in clinical assessments, safe medication practices, and palliative care. Expertise in fostering therapeutic relationships with patients and families to enhance health outcomes through strategic planning and effective collaboration.
Overview
10
10
years of professional experience
Work History
Registered Nurse
Bethanie Subiaco Aged Care
Jolimont, WA
11.2022 - 01.2026
- Clinical identification and diagnosis, intervention, and management according to Bethanie's policy and protocol.
- Conducted clinical assessments to identify health concerns in residents.
- Ensured safe medication delivery to promote resident health.
- Provide patient-centered care for residents.
- Palliative care for residents on EoLC pathway
- Created individualized care plans to address residents' specific needs.
- Facilitated therapeutic communication with residents and families to tailor individualized care plans.
- Managed psychotropic medication register for 1 year, reducing medication burden on residents.
- Delivered comprehensive handover to team for effective resident management.
- Educated team on policies and protocols to enhance resident care quality.
- Oversaw team allocation and resolved issues to ensure smooth operations.
- Keeping my knowledge up to date by attending trainings, seminars, and staff meetings.
- Site responsible at facility in my shift.
Registered Nurse
Bethanie Gwelup Aged Care
04.2021 - 11.2022
- Clinical identification and diagnosis, intervention, and management according to Bethanie's policy and protocol.
- Conducted clinical assessments to identify health concerns and inform care decisions.
- Provided patient-centered care to residents in a supportive environment.
- Developed care plans to address goals and objectives for resident care.
- Palliative care for residents on EoLC pathway
- Safe medication administration.
- Taking and delivering handover with all relevant information at handover.
- Educated team members on adherence to policies and protocols in resident care.
- Managed team responsibilities to ensure efficient workflow, including allocation and addressing team issues.
- Keeping my knowledge up to date by attending trainings, seminars, and staff meetings.
- Ordering and managing stock from other companies.
- Site responsible at facility in my shift.
Agency Registered Nurse
SNS nursing agency
03.2021 - 04.2021
- Provided wound care to patients in clinical settings
- Administered medications according to prescribed protocols, ensuring patient safety and adherence
- Executed care plans to provide comprehensive patient support and address individual health needs
- Delivered interventions promptly and effectively
- Identification of new and existing patients concerns
- Taking and giving relevant information at handover
- Maintained accurate documentation of patient care activities to support continuity and quality of care
Assistant in Nursing
SNS nursing agency
11.2020 - 03.2021
- Assisted patients in activities of daily living to support their independence and comfort
- Educated patients and families on health management to promote informed decision-making
- Clarified concerns of patients and families to enhance understanding and alleviate anxiety
- Documentation and communicating relevant information
- Working effectively in a team
- Team management
Professional nail technician
Professionail
Perth, Australia
03.2019 - 12.2020
- Coordinated and scheduled appointments to optimize client flow and satisfaction.
- Provided attentive customer service in a welcoming environment.
- Perform routine beauty services using my professional skills.
- Work in a team with positive team spirit to provide service in a timely manner.
- Developed problem-solving strategies to effectively address challenges in nail services.
- Handled customer inquiries and complaints with empathy, ensuring a positive experience.
- Management of financial transactions including balancing register monies each shift.
- A reliable ability to stay calm and productive in a busy and at times stressful work environment.
- Replenish, manage stock and storage.
- The capacity to motivate other team members, managing their issues.
Student outbound calling casual position
Edith Cowan University
Perth, Australia
08.2020 - 10.2020
- Called outbound customers to clarify queries and provide tailored solutions
- Demonstrated effective customer relations and problem-solving skills to resolve issues
- Provided campaign-specific information to students to enhance engagement
- Utilized Salesforce CRM to manage customer relationships effectively.
- Work as part of a team to achieve campaign goals
- Coding of data for easier allocation of work to departments.
Professional nail technician
Pearl Nails
Brisbane, Australia
12.2017 - 02.2019
- Book, Plan and allocate appointments for customers.
- Provided attentive service to customers, ensuring a comfortable and welcoming environment.
- Perform routine beauty services using my professional skills.
- Excellent problem-solving skills developed by troubleshooting in the nail industry over the past 2 years.
- Handled customer complaints with sensitivity and responsiveness, enhancing customer satisfaction.
- A reliable ability to stay calm and productive in a busy and at times stressful work environment.
- Collaborated with team members to deliver timely and efficient services, fostering a positive team atmosphere.
- Management of financial transactions including balancing register monies each shift.
- Replenished stock levels in storage areas to ensure product availability.
- The capacity to motivate other team members, managing their issues.
Associate Dentist
Shanti Dental Clinic
, India
04.2016 - 01.2017
- Diagnose dental diseases and conditions, educate and counsel patients at patient consultations
- Treat patient's according to their dental condition by performing skills such as oral prophylaxis, RCT, filling, dental extraction and minor surgeries such as frenal detachment.
- Assisted senior dentists in complex surgical procedures, contributing to successful patient outcomes.
- Worked with allied dental staff such as dental assistant, dental technician, receptionist and other medical representatives to achieve best outcomes for patients.
- Led clinic team to ensure cohesive operations and optimal patient care.
- Participated in training sessions and seminars to enhance dental knowledge and skills.
Business Development trainee
Unicorn Denmart
, India
12.2015 - 03.2016
- Managed customer relations to enhance satisfaction and loyalty.
- Collaborated with team to meet and exceed sales targets
- Handled customer calls to resolve queries and ensure satisfaction
- Monitor and coordinate work status for field staff
- Plan and allocate work orders for field staffs
- Facilitated quotation requests for materials to support project needs
Education
Gerontological Nursing Competencies -
University of Wollongong
Maters in Nursing (Graduate Entry) -
Edith Cowan University
Master in Health Services Management -
Griffith University
Bachelors of Dentistry -
Institute of Dental Sciences
Bareilly, IndiaSkills
- Nursing skills
- Safe medication administration
- Palliative care
- End of Life Care (EoLC)
- Basic Life Support
- Cultural awareness
- Therapeutic relationship
- Patient education
- Assisting in Activities of Daily Living (ADLs)
- Clinical skills
- Documentation
- Wound management
- Health condition management
- Diagnosis
- Health assessments
- Holistic care
- IT skills
- Microsoft Office
- Salesforce CRM
- Microsoft Teams
- Healthcare documentation software
- Psychotropic medication register
- Communication skills
- Listening skills
- Problem solving
- Management skills
- Time management
- Teamwork
Accomplishments
- Achieved second rank in university 1st professional examination in Bachelor
- Achieved third rank in university in 3rd professional examination in Bachelor
- Certificate of Recognition for working in Student Assistant Program
References
- Perri Waddell, Clinical Mentor /Clinical Nurse Manager, Bethanie Dalyellup Aged Care, Perri.Waddell@bethanie.com.au, 0466845935
- Gagandeep Kaur, Former Clinical Nurse Manager in Bethanie Aged Care, 0481877282, sandhu143g@gmail.com
Personal Information
Visa Status: Australian Citizen
Course Placements Experience
- Osborne Park Hospital, 160
- Woodvale Child Health Centre, 2020, 80
- Perth Children Hospital, 09/01/20, 80
- The Marian Centre, 07/01/20, 80
- Graylands Hospital, 06/01/20 - 07/01/20, 80
- Fiona Stanley Hospital, 02/01/20, 80
- MyVista Aged care, 05/01/19, 80
- Hollywood Hospital, 05/01/19, 80
- Fremantle Hospital, 09/01/19 - 10/01/19, 80
- Institute of Dental Sciences, 11/01/14 - 10/01/15, 80
Timeline
Registered Nurse
Bethanie Subiaco Aged Care
11.2022 - 01.2026
Registered Nurse
Bethanie Gwelup Aged Care
04.2021 - 11.2022
Agency Registered Nurse
SNS nursing agency
03.2021 - 04.2021
Assistant in Nursing
SNS nursing agency
11.2020 - 03.2021
Student outbound calling casual position
Edith Cowan University
08.2020 - 10.2020
Professional nail technician
Professionail
03.2019 - 12.2020
Professional nail technician
Pearl Nails
12.2017 - 02.2019
Associate Dentist
Shanti Dental Clinic
04.2016 - 01.2017
Business Development trainee
Unicorn Denmart
12.2015 - 03.2016
Gerontological Nursing Competencies -
University of Wollongong
Maters in Nursing (Graduate Entry) -
Edith Cowan University
Master in Health Services Management -
Griffith University
Bachelors of Dentistry -
Institute of Dental Sciences