Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

KRITIK CHOPRA

Southbank

Summary

I'm a dependable professional who stays on top of multiple tasks without losing focus. I bring a positive attitude to my work and am always willing to take on extra responsibilities to support the team. I enjoy being proactive, solving problems, and contributing meaningfully.

Overview

1
1
year of professional experience
1
1
Certification

Work History

MERCHANDISER/ RETAIL ASSISTANT

TPF Sports
09.2024 - 09.2024
  • Responded to an average of 120 customer inquiries daily concerning merchandise, department information, and pricing.
    • Effectively resolved customer complaints, enhancing overall customer satisfaction ratings by 20%.
    • Increased customer satisfaction by 25% by promptly addressing stock issues and providing accurate product availability information.

FOOD AND BEVERAGE ATTENDANT

Delaware North
05.2024 - 09.2024
  • Customer Management: Served up to 200 customers during peak hours, averaging 3-4 customers per minute.
  • Order and Food Accuracy: Achieved a flawless track record with 100% accuracy in every order, guaranteeing a delightful dining experience.
  • Team Collaboration: Worked closely with teammates to provide fast, efficient service and a positive dining experience.

CASHIER/ALL ROUNDER

Springs Fish & Chips
12.2023 - 02.2024
  • Handled cash register and processed payments for over 150 customers daily.
  • Addressed customer inquiries while collaborating with a team of 5.
  • Ensured compliance with safety regulations.
    Maintained orderly checkout area and records of purchases.

STADIUM GOLF HOST

TLA Worldwide
09.2023 - 09.2023
  • Host & Assist the playing group from start to finish
  • Provide general advice at each hole (distance, club choice etc.)
  • Input Player Scores via a golf tech app
  • Navigate the playing group through the venue in a safe & timely manner

Education

Master of Business - Sport Management/ Business

Deakin University
Burwood, VIC
10.2025

Bachelor Of Sport Management - Sports Management

International Institute Of Sports Management
Mumbai, India
06.2022

Skills

  • Team Collaboration
  • Customer Service
  • Guest Engagement
  • Item Promotion
  • Performance Improvement
  • Decision-Making
  • Social Media Monitoring

Certification

  • RSA
  • Food Handling

Interests

  • Participate in Brazilian Jiu Jitsu and Soccer, as recreational activities to maintain physical fitness
  • Artificial Intelligence (AI) and Machine Learning

Timeline

MERCHANDISER/ RETAIL ASSISTANT

TPF Sports
09.2024 - 09.2024

FOOD AND BEVERAGE ATTENDANT

Delaware North
05.2024 - 09.2024

CASHIER/ALL ROUNDER

Springs Fish & Chips
12.2023 - 02.2024

STADIUM GOLF HOST

TLA Worldwide
09.2023 - 09.2023

Master of Business - Sport Management/ Business

Deakin University

Bachelor Of Sport Management - Sports Management

International Institute Of Sports Management

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KRITIK CHOPRA