Krstin McLuckie

Resourceful, happy and outcome oriented worker with good MS Office skills and an ability to communicate with people on all levels. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

• Management of Practice admin staff / Able to step into any position when needed
• Extensive experience with MYOB and Xero
• Experience with managing an extremely diverse team
• Reception/Customer Service
• Accounts Payable/Receivable
• Bank Reconciliation
• Internal and External Customer Liaison
• Senior Cashier
• General Administration duties
• Scheduling Diesel Deliveries to Rio Minesites in the Northwest
• Being responsible for and ensuring that no tanks go below their minimum operational level for both Rio minesites and Coles Express stores
• Ordering uniforms and consumables
• Raising Purchase orders and receipting invoices in Unibis
• Ensuring all drivers stay within compliance of the dangerous goods licence but keeping track and booking appropriate medicals and retraining
• Liaising with Drivers supervisor and Operations manager to ensure smooth day to day operations
• Booking all flights and accommodation for all drivers both local and inland
• Liaising with Viva and Rio to ensure that all KPI's are being met

• Toll Group (Gap Ridge, Karratha), 09/2023, Current, Scheduling day to day deliveries of diesel to Rio Mine sites in the Northwest, Scheduling deliveries to the Coles Express stores in Karratha, Dampier, Tom Price, Pannawonica and Paraburdoo, Ensuring that all tank levels stay above minimum operational levels, Raising Purchase orders, Receipting Invoices, Ordering uniforms and consumables, Liaising with Viva and Rio to ensure all KPI's are being met, Ensuring that all drivers are within compliance but booking medicals and retraining as needed, Booking all flights and accommodation both inland and local
• Panaceum Medical (Karratha), 04/2022, 09/2023, Organisation of staff rostering, Approval of all outgoing invoices / purchases to keep within the budget, De-escalation of extremely sensitive patients when in crisis, Organising of Doctors/ Nurses days to ensure that they are kept within their time limits, Recruitment for Doctors/nurses and Administration staff, Scheduling of Maintenance for the clinic and medical instruments, Organising the relocation of Doctors from Perth to Karratha
• Hampton Harbour Boat and Sailing Club Inc, 02/2018, 04/2022, Customer Service, Front reception Duties, Answering Phones, Handling complaints, Liaising between committee members and staff, General administration duties, Paying Wages, Reconciliation of accounts, Issuing of Swipe cards, Accounts payable / receivable, Scheduling of Maintenance when required, Extensive use of MYOB, Staff Rostering when required, Back up for Bar and Restaurant Manager when on leave, Keeping track of finances
• Montessori Early Years Learning and Care Centre, 06/2016, 09/2016, Customer Service, Reception Duties, Processing New Enrolments in to the centre, General administrative duties
• Metro Count - Accounts Assistant, 2003, 2007, Customer Service, Reception Duties, Processing Accounts Payable/Receivable for Australian Head Office, UK and USA offices, Reconciliation Bank Statements for Australian Head Office, UK and USA offices, Reconciliation of all Company provided Mastercard Statements for Australian Head Office, UK and USA offices, Issuing Logger Signatures for Australian Head Office, UK and USA offices, General Administration duties as required
• Pickles Auction - Customer Liaison Officer, 2000, 2003, General Reception Duties, Liaison with Insurance Companies, Preparing Management Reports for Damaged and Repossessed Car auctions, Completing REVS checks on all vehicles in Auctions, Customer Service, Head Cashier
• McDonald Rudder Lawyers - Receptionist, 1999, 2000, General Reception Duties, Attending Title Settlements, General Administration Duties, Customer Service

• I have a "Can Do Attitude"
• Ability to work both in a team environment and individually
• Highly organised with high level proficiency in prioritising
• Professional approach and exceptional communication skills, both oral and written
• High level of proficiency in multitasking and coordination
• Punctual and Reliable
• Hardworking with a strong work ethic
• Keen to learn new skills and adapt to new situations easily
• Using initiative to identify problems and solve them