Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Krunal Shah

Truganina,Australia

Summary

Dynamic professional with extensive experience as an Uber Partner in Australia and New Zealand, excelling in route optimization and customer service. Proven ability to enhance passenger satisfaction through effective communication and safety compliance. Recognized for maintaining vehicle integrity and building strong relationships, ensuring a seamless travel experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Uber Partner

Uber Australia
Truganina, Victoria
10.2024 - Current
  • Monitored traffic conditions in order to plan the most efficient route for each passenger.
  • Adhered to local driving laws while transporting passengers safely from point A to point B.
  • Displayed excellent knowledge of city streets and landmarks in order to provide accurate directions.
  • Greeted passengers and provided a safe and comfortable ride to their destination.
  • Ensured proper operation of vehicle by inspecting tires, brakes, lights, oil levels, and other safety features prior to trips.
  • Organized vehicle maintenance and ensured it was up to date with all required certifications.

Salesperson

AHIC Australia Pty LTD
Sunshine West, Victoria
10.2024 - Current
  • Provided personalized service to build relationships with customers.
  • Performed regular follow-ups with clients to ensure satisfaction with purchases.
  • Resolved customer complaints promptly and efficiently.
  • Monitored inventory levels and placed orders as needed.
  • Analyzed customer feedback to identify areas of improvement in product offerings.
  • Generated new business opportunities through cold calling campaigns.
  • Assisted customers in selecting appropriate products or services for their needs.
  • Developed key customer relationships to increase sales.

Uber Partner

Uber New Zealand
Christchurch, Canterbury
06.2022 - 09.2024
  • Ensured proper operation of vehicle by inspecting tires, brakes, lights, oil levels, and other safety features prior to trips.
  • Greeted passengers and provided a safe and comfortable ride to their destination.
  • Adhered to local driving laws while transporting passengers safely from point A to point B.
  • Displayed excellent knowledge of city streets and landmarks in order to provide accurate directions.
  • Updated profile information regularly including availability status and vehicle details.
  • Provided customer service by answering questions, providing recommendations, and responding to feedback.

Education

BBA - Sales & Marketing

Gujarat Technology University
Vadodara, Gujarat, India
05-2016

Skills

  • Route optimization
  • Vehicle maintenance
  • Traffic navigation
  • Customer service
  • Safety compliance
  • City navigation
  • Time management
  • Problem resolution
  • Communication skills
  • Relationship building
  • Inventory management
  • Cleanliness

Certification

  • Full Victorian car license of Victoria

Languages

English
Full Professional
Hindi
Full Professional
Gujarati
Full Professional

References

References available upon request.

Timeline

Uber Partner

Uber Australia
10.2024 - Current

Salesperson

AHIC Australia Pty LTD
10.2024 - Current

Uber Partner

Uber New Zealand
06.2022 - 09.2024

BBA - Sales & Marketing

Gujarat Technology University

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Krunal Shah