Summary
Overview
Work History
Education
Skills
Timeline
Generic

KRUPAL PATEL

UPPER MOUNT GRAVATT

Summary

Friendly and dependable with positive outlook. Understands customer service fundamentals and operates point-of-sale systems. Committed to creating welcoming shopping experience and ensuring customer satisfaction.

Overview

2
2
years of professional experience

Work History

Store Team Member

EPH SEAFOOD AND GROCERIES
02.2024 - Current
  • Used scanners to quickly locate and track items in warehouse.
  • Collaborated with team members to achieve daily pick and pack goals.
  • Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
  • Enhanced warehouse efficiency by maintaining a clean and organized work area, and adhering to safety regulations.
  • Improved order accuracy by diligently picking products according to pick lists and packing slips.
  • Operated pallet jacks to safely transport goods from the warehouse to the shipping area.
  • Reduced product damage, carefully inspecting items for defects before packaging and reporting any issues promptly.

Store Team Member

MANGALAM FASHION
10.2022 - 01.2024
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout the sales floor.
  • Developed strong relationships with regular customers which increased return visits.
  • Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
  • Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
  • Interacted positively with team members and customers to promote commitment to organization's vision and values.
  • Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.

Education

Master of Science - ORGANIC CHEMISTRY

KADI SARVA VISHWAVIDYALAYA UNIVERSITY
GUJARAT, INDIA
06.2020

Skills

  • Cleanliness and hygiene
  • Workplace Safety
  • Store maintenance
  • Reliability and punctuality
  • Stock replenishment
  • Cash Handling Accuracy
  • Customer Engagement
  • Customer Service

Timeline

Store Team Member

EPH SEAFOOD AND GROCERIES
02.2024 - Current

Store Team Member

MANGALAM FASHION
10.2022 - 01.2024

Master of Science - ORGANIC CHEMISTRY

KADI SARVA VISHWAVIDYALAYA UNIVERSITY

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