KRUPAL PATEL
UPPER MOUNT GRAVATT
Summary
Friendly and dependable with positive outlook. Understands customer service fundamentals and operates point-of-sale systems. Committed to creating welcoming shopping experience and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Store Team Member
EPH SEAFOOD AND GROCERIES
02.2024 - Current
- Used scanners to quickly locate and track items in warehouse.
- Collaborated with team members to achieve daily pick and pack goals.
- Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
- Enhanced warehouse efficiency by maintaining a clean and organized work area, and adhering to safety regulations.
- Improved order accuracy by diligently picking products according to pick lists and packing slips.
- Operated pallet jacks to safely transport goods from the warehouse to the shipping area.
- Reduced product damage, carefully inspecting items for defects before packaging and reporting any issues promptly.
Store Team Member
MANGALAM FASHION
10.2022 - 01.2024
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout the sales floor.
- Developed strong relationships with regular customers which increased return visits.
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
- Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
- Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
Education
Master of Science - ORGANIC CHEMISTRY
KADI SARVA VISHWAVIDYALAYA UNIVERSITY
GUJARAT, INDIA06.2020
Skills
- Cleanliness and hygiene
- Workplace Safety
- Store maintenance
- Reliability and punctuality
- Stock replenishment
- Cash Handling Accuracy
- Customer Engagement
- Customer Service
Timeline
Store Team Member
EPH SEAFOOD AND GROCERIES
02.2024 - Current
Store Team Member
MANGALAM FASHION
10.2022 - 01.2024
Master of Science - ORGANIC CHEMISTRY
KADI SARVA VISHWAVIDYALAYA UNIVERSITY
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