Summary
Overview
Work History
Education
Skills
Languages
Financial Performance Evaluation – ICICI Bank
Timeline
Generic
Kruthi Boddam

Kruthi Boddam

Glen Huntly

Summary

Adaptable student actively seeking a part-time job, ready to join immediately. Eager to learn, hardworking, and committed to delivering excellent service in any role. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

1
1
year of professional experience

Work History

Customer Service Associate

Reliance Trends
06.2024 - 01.2025
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

B.COM(A&F) - Bachelors of Commerce

St. Francis College For Women
04-2024

High School Diploma -

Urbane Junior College
03-2021

High School Diploma -

P. Obul Reddy Public School
02-2019

Skills

    Customer Service Excellence

    Sales & Product Knowledge
    Time Management & Organization
    Team Collaboration & Communication
    Data Entry & Management

    Adaptability & Quick Learning

    Cash Handling & Point-of-Sale (POS) Systems

    Problem-Solving & Critical Thinking
    Basic Marketing & Promotional Skills
    Attention to Detail

Languages

Telugu
First Language
English
Proficient (C2)
C2
Hindi
Upper Intermediate (B2)
B2

Financial Performance Evaluation – ICICI Bank

  • Conducted comprehensive financial performance analysis of ICICI Bank using key ratios such as return on equity, current ratio, and debt-to-equity ratio.
  • Utilized Microsoft Excel to organize data, calculate financial metrics, and create visual dashboards to present findings effectively.
  • Identified trends and provided actionable insights for decision-making.

Timeline

Customer Service Associate

Reliance Trends
06.2024 - 01.2025

High School Diploma -

Urbane Junior College

High School Diploma -

P. Obul Reddy Public School

B.COM(A&F) - Bachelors of Commerce

St. Francis College For Women
Kruthi Boddam