Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
BusinessAnalyst
KRUTIBEN BHATT

KRUTIBEN BHATT

SUPERVISOR
Injune,QLD

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening, and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty. Knowledgeable and dedicated customer service professional with extensive experience in the food industry. Solid team player with an outgoing, positive demeanor, and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed, and process optimization. Articulate, energetic, and results-oriented with an exemplary passion for developing relationships, cultivating partnerships, and growing businesses. Encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with a dedication to partnering with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help the team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Overview

9
9
years of professional experience

Work History

OPERATIONAL SERVICE OFFICE

South West Hospital And Health Service
02.2019 - Current
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
  • Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
  • Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
  • Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
  • Reduced cross-contamination risks through adherence to strict sanitation guidelines in food preparation areas.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
  • Managed inventory levels of cleaning supplies efficiently while minimizing costs through strategic purchasing decisions.
  • Conducted regular inspections of facilities to identify potential hazards or areas requiring attention for improved cleanliness standards.
  • Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
  • Streamlined cleaning processes with the implementation of more efficient tools and equipment as needed within the industry''s best practices framework.
  • Showcased adaptability in adjusting work schedules according to changing demands from clients or management without compromising output quality levels.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Operated industrial washing machines and dishwashers to clean linens and dishware.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Maintained floor cleaning and waxing equipment.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
  • Improved laundry efficiency by implementing a streamlined sorting system for various fabric types.
  • Enhanced customer satisfaction by promptly addressing and resolving any complaints or issues related to laundry services.
  • Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
  • Increased linen longevity with proper handling, folding, and storage procedures.
  • Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
  • Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
  • Ensured consistent quality control by conducting regular inspections of cleaned linens for stains, damage, or wear.
  • Operated commercial-grade washing machines and dryers safely, adhering to manufacturer guidelines and best practices.
  • Preserved machine functionality through routine maintenance checks and timely reporting of any malfunctions or repair needs.
  • Enhanced kitchen efficiency by streamlining processes and implementing time-saving techniques.
  • Ensured consistent quality of dishes by overseeing recipe execution and conducting regular taste tests.
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
  • Assisted in menu planning, incorporating seasonal ingredients for fresh and innovative dishes.
  • Reduced food waste by closely monitoring inventory levels and utilizing proper storage techniques.
  • Collaborated with team members to ensure seamless coordination during peak service hours.
  • Received commendations from management for exceptional work ethic and dedication to the kitchen team''s success.
  • Trained new hires on kitchen procedures, equipment usage, and safety protocols, fostering a supportive learning environment.
  • Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
  • Ensured prompt order fulfillment by effectively prioritizing tasks during high-volume periods.
  • Demonstrated versatility in culinary skills by preparing a wide range of dishes across multiple cuisine types.
  • Supported head chef with accurate measuring and portioning of ingredients for consistent dish presentation and taste.
  • Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
  • Mastered various cooking techniques, resulting in increased confidence and skill within the kitchen staff team.
  • Provided excellent customer service by promptly addressing any concerns or questions regarding menu items or dietary restrictions.
  • Upheld high standards of cleanliness throughout the kitchen, maintaining sanitary conditions per local health department guidelines.
  • Participated in regular team meetings to discuss areas for improvement and strategies for continued growth within the role of Kitchen Staff Member.
  • Conducted routine maintenance checks on equipment, ensuring proper function at all times to prevent disruptions in service delivery.
  • Streamlined ingredient ordering process through effective communication with suppliers and accurate record-keeping, resulting in cost savings and reduced waste.
  • Proactively identified areas for improvement within the kitchen environment and implemented changes to enhance overall staff performance and satisfaction.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
  • Learned other teammates' work tasks to train as backup.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Cleaned walk-in refrigerators and freezers and operated powered floor and steam equipment for deep cleaning.
  • Combined ingredients according to precisely written recipes to produce top-quality food and minimized preparation time and food waste.
  • Worked assignments for different kitchen stations and specialized in fries, breading, grilled hamburgers and pancakes.
  • Washed, peeled and cut fruits and vegetables by hand and machine and assembled and mixed salad ingredients, gelatin molds and fruit crisps.
  • Prepared and cooked items requiring little or no processing such as hot cereals, concentrated or dehydrated soups, sauces and gravies.
  • Monitored and maintained proper spacing of food products from floor, ceiling and shelving and confirmed adequate airflow and positioning of products for optimal food safety.
  • Maintained records of purchases using approved invoice tracking tools and conducted regular inventory counts of food, tools and supplies.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Transported food items from storage areas to kitchen for prepping.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Unloaded food deliveries and stored items in proper locations for easy access.
  • Operated kitchen equipment in accordance with manufacturer instructions.
  • Followed recipes and chef instructions to prepare food correctly.
  • Monitored food temperatures and quality throughout shifts.
  • Plated and presented food following chef requirements.
  • Monitored inventory deliveries to minimize product losses and prep for service.
  • Cleaned and maintained work areas, equipment and utensils.
  • Followed food safety practices and sanitation guidelines.
  • Maintained composure and work quality while under stress.
  • Removed trash and cleaned kitchen garbage containers.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Stocked and rotated food items according to expiration dates.
  • Assisted in setting up and breaking down kitchen stations.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Maintained high personal grooming standards and uniform presentation.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Lifted and carried heavy materials.
  • Trained new staff on food preparation and safety procedures.
  • Monitored food temperature, discarding items not stored correctly.
  • Used manual or electric appliances to clean, peel, slice and trim foods.
  • Operated food slicers, grinders and chopper in accordance with safety guidelines.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Pushed, pulled and transported large loads and objects.

FRUTI AND VEG MANAGER

SPAR SUPERMARKET INJUNE
01.2015 - Current
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
  • Launched new products and services with thorough market research, leading to increased revenue growth.
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
  • Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
  • Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
  • Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.

Education

Master of Commerce - ACCOUNTING

VEER NARMAD SOUTH GUJARAT UNIVERSITY
NAVSARI
03.2010

Bachelor of Commerce - ACCOUNTING

VEER NARMAD SOUTH GUJARAT UNIVERSITY
NAVSARI
03.2008

Skills

  • Complaint Handling
  • Decision Making
  • Active Listening
  • Attention to Detail
  • Computer Literacy
  • Adaptability
  • Multitasking
  • Product Knowledge
  • Problem Solving
  • Conflict Resolution
  • Positive Attitude
  • Task Prioritization
  • Time Management
  • Stress Management
  • Effective Communication
  • Interpersonal Skills
  • Microsoft Office Proficiency
  • Typing Speed
  • Calendar Management
  • Report Preparation
  • Customer Service
  • File Management
  • Billing and Invoicing
  • Order Processing
  • Regulatory Compliance
  • Quality Control
  • System Implementation
  • Store Maintenance
  • Document and Records Management
  • Key Holder Experience
  • Customer Relations
  • Problem Resolution
  • GUJARATI, HINDI, ENGLISH language Fluency
  • Computer Skills
  • Employee Coaching
  • Relationship Building
  • Work Prioritization
  • Calm and Professional Under Pressure
  • Staff Education and Training
  • Written Communication

Languages

Gujarati
Native or Bilingual
Hindi
Native or Bilingual
English
Full Professional
Punjabi
Limited Working

References

References available upon request.

Timeline

OPERATIONAL SERVICE OFFICE

South West Hospital And Health Service
02.2019 - Current

FRUTI AND VEG MANAGER

SPAR SUPERMARKET INJUNE
01.2015 - Current

Master of Commerce - ACCOUNTING

VEER NARMAD SOUTH GUJARAT UNIVERSITY

Bachelor of Commerce - ACCOUNTING

VEER NARMAD SOUTH GUJARAT UNIVERSITY
KRUTIBEN BHATTSUPERVISOR