KRUTIKA KAPOOR
Melbourne
Summary
Energetic human resources professional with 3+ years of experience working within the HR clinical team, effectively managing multiple recruitment, learning development, and administration needs. Possess exceptional ability to lead cross-functional teams in order to identify new program capabilities, assess resources, and collaborate with personnel, ensuring projects are delivered on time and within the scope of budget.
Overview
6
6
years of professional experience
Work History
Medical Workforce Coordinator/ IMG Recruitment Officer
Mercy Health
06.2023 - Current
- Liaise with managers to determine staffing requirements
- Participating in the recruitment process where required.
- Doctor’s credentialing Onboarding Rotations and Rostering Medical registration and visa requirements for IMG Doctors
- Conducted both phone, video and face-to-face interviews with local and IMG candidates Ensuring compliance with enterprise agreement and suitably qualified medical staff
- Work with top-of-the-line recruitment tools and CRMs on a daily basis; Linkedin, Seek, Roster ON, Workday
- Communicate with stakeholders, including internal Chief medical Officer, Head of unit, payroll, HR externally, Immigration Department, AHPRA, and Health Services Be part of recruitment, learning and development activities within the team
- Monthly audit for recruitment, Onboarding variation and termination
- Outgoing and incoming invoices from parent health services.
- Regular recruitment meetings to discuss future recruitment and budgeting.
Human Resources Administrator
Mercy Health
11.2022 - 06.2023
- Managing the HR inbox by responding to enquiries and escalating where appropriate
- Support and advise the People and Culture team with the administration and coordination of the end-to-end employee lifecycle: recruitment, induction, onboarding, training and development, transfers, and terminations
- Interpretation of EBA, company policies and procedures, and Fair Work Act to employees and managers
- Drafting and issuing employment Contracts and variations
- Follow up with new and existing employees regarding outstanding documentation relevant to their employment compliance, including police checks and Visas Maintain our internal system, including employee records, performance management data, and remuneration records, ensuring compliance with Company policies and procedures Regular Monthly Reports and data analysis, Exit report, and New Starters Report
- Management of HR inbox and phone line: responding to all stakeholders or directing to the relevant person Post ads on various platforms
- Supporting employee immigration matters, and monitoring visa compliance of staff.
Senior Administration Officer
St Vincent’s Private Hospital – Werribee
02.2021 - 10.2022
- Training to new staff Support unit managers and executives with daily clerical task Planning meeting and maintaining office operations Triage incoming calls, faxes, and emails Schedule appointment, update calendars and make trave arrangement for senior managers
- Develop and maintain a filling system
- Patient billing, receipting, Medicare and end-of-day banking reconciliation
- Provide statistical and budget reports Providing general administrative support to the team Stock updating Provide support to managers if needed
- Collect timesheet and support payroll.
Administration Officer/Ward Clerk
Western Private Hospital – Footscray
01.2018 - 02.2021
- Admission, discharge, and transferring patient
- Process Intake, and discharge Forms
- Taking payments and managing end-of-the-day receipts
- Checking patient's Health fund eligibility before admission
- Filing patient paperwork and medical records using both digital and physical filing systems
- Scheduling appointments and answering telephone enquiries
- Answering non-medical, administrative questions
- Organize, Update, and File Medical Records
- Greeting patients with a high level of customer service
- Answering incoming calls, registering new patients Managing the appointment and rescheduling if required Duties also includes configuring, downloading, and fitting blood pressure monitors, Holter monitors and performing ECG's
- Preparing next day consultation slip Stock updating Collecting and processing payments, cash handling and receipts listing
- Filing/Faxing/Scanning of Medical Records Medicare claiming, DVA and inpatient accounts
- Highly trained to use Medical Software Management of Histories, Chasing medical records Preparation of upcoming Sessions
Education
Diploma of Human Resource Management -
The College of Adult Learning (VIC)
Melbourne, VIC12.2024
Certificate III in Business Administration (Medical) -
Wesley College - Melbourne
Melbourne, VIC02.2021
First Aid Certificate -
Lab Tech Training
Bachelor of Mass Communication -
SNDT Women's University
Skills
- Resume screening
- HRIS technologies
- Strong organisational and time management skills
- Proficient in Microsoft programs
- Project responsibility
- Employee relations
- Human Resources Operations
- Onboarding, Training, and Development
- Workforce Management
- Recruitment Strategies
- Resolving issues
References
Available upon request
Timeline
Medical Workforce Coordinator/ IMG Recruitment Officer
Mercy Health
06.2023 - Current
Human Resources Administrator
Mercy Health
11.2022 - 06.2023
Senior Administration Officer
St Vincent’s Private Hospital – Werribee
02.2021 - 10.2022
Administration Officer/Ward Clerk
Western Private Hospital – Footscray
01.2018 - 02.2021
Diploma of Human Resource Management -
The College of Adult Learning (VIC)
Certificate III in Business Administration (Medical) -
Wesley College - Melbourne
First Aid Certificate -
Lab Tech Training
Bachelor of Mass Communication -
SNDT Women's University
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