Krysta Jamieson
St Lucia, Brisbane,Australia
Summary
Dynamic and results-oriented professional with extensive experience in customer service and administrative roles, notably at Hear4Good Southern Downs. Excelled in leadership, team collaboration, and Microsoft Office proficiency. Demonstrates a keen ability to adapt to fast-paced environments, underpinned by a passion for beauty and fashion.
Overview
7
7
years of professional experience
Work History
Receptionist
Hear4Good Southern Downs
Warwick
06.2024 - Current
- Provide front-line customer service, answering calls, scheduling appointments, and assisting clients with inquiries
- Manage patient records and ensure that all information is accurately entered into the system
- Handle a range of administrative duties, including managing emails, maintaining office supplies, and preparing patient files
- Foster a welcoming and professional environment for clients visiting the clinic
- Coordinate with audiologists and other team members to ensure smooth day-to-day operations
Warehouse Employee (Uni Holidays)
Big W Distribution Centre
Warwick
11.2023 - Current
- Efficiently manage inventory, order picking, and stock replenishment in a high-volume warehouse environment during university holidays
- Maintain accuracy in product handling and ensure all stock is properly stored and organized
- Collaborate with team members to meet daily operational targets and deadlines
- Demonstrate attention to detail and time management skills, ensuring timely fulfillment of orders
- Follow safety and operational procedures to ensure a safe working environment for all employees
- Communicate effectively with supervisors and colleagues to improve workflow and problem resolution
Checkout Cashier
Woolworths
Warwick
03.2021 - 11.2023
- Delivered excellent customer service in a fast-paced retail environment, handling high-volume transactions with efficiency and accuracy
- Assisted customers with inquiries, processed purchases, and provided product recommendations, ensuring a positive shopping experience
- Maintained a clean and organized checkout area, ensuring quick service and minimal wait times for customers
- Demonstrated strong communication skills, actively listening to customer needs and providing solutions
- Handled cash and card payments accurately and processed returns/exchanges in line with store policies
- Trained new staff members, fostering a collaborative and positive team environment
Sales Assistant
Rolly’s Party and Lolly Shop
Warwick
04.2018 - 08.2020
- Provided exceptional customer service by assisting customers in selecting party supplies, gifts, and confectionery
- Managed stock levels, restocked shelves, and ensured the store was visually appealing and organized
- Operated the point-of-sale system and processed cash and card payments
- Assisted with special orders, ensuring timely and accurate delivery to customers
- Demonstrated product knowledge, offering customers recommendations based on their event needs
- Maintained a friendly, welcoming store environment, ensuring a positive customer experience
Education
Bachelor of Biomedical Science -
Queensland University of Technology
Brisbane12.2026
High School Certificate - General English, Mathematical Methods, Biology, Physics, Chemistry, Sports and Recreation
Warwick State High School
Warwick11.2022
Skills
- Strong communication and customer service
- Reception and administrative experience
- Leadership and team collaboration
- Retail sales expertise
- Time management and organization
- Attention to detail and visual merchandising
- Self-motivated and disciplined
- Adaptability in fast-paced environments
- Problem-solving
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Passion for beauty and fashion
References
- Ian Jamieson, General Manager, Hear4Good Southern Downs, 0409 504 991, ian@hear4goodsd.com.au
- Anthony McConville, Line Manager, Big W Distribution Centre, Warwick, Further references available upon request.
Volunteer Experience
Community Service Leader, Warwick State High School, 2022, Led various volunteer initiatives, helping foster a spirit of community and collaboration., Worked with peers and staff to plan events, fundraisers, and outreach projects, contributing to the overall school culture., Actively mentored younger students and supported their involvement in volunteer activities.
Additional Information
Available all day Tuesday, Wednesday, Friday afternoons, as well as Saturday and Sunday., Strong desire to learn and develop new skills., Passionate about fostering a joyful and collaborative work environment.
Timeline
Receptionist
Hear4Good Southern Downs
06.2024 - Current
Warehouse Employee (Uni Holidays)
Big W Distribution Centre
11.2023 - Current
Checkout Cashier
Woolworths
03.2021 - 11.2023
Sales Assistant
Rolly’s Party and Lolly Shop
04.2018 - 08.2020
Bachelor of Biomedical Science -
Queensland University of Technology
High School Certificate - General English, Mathematical Methods, Biology, Physics, Chemistry, Sports and Recreation
Warwick State High School
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