Krystal Bellman
Gold Coast,Queensland
Summary
Versatile and dynamic, with a proven track record at Chemist Warehouse, I excel in customer service and sanitation practices. Leveraged strong multitasking abilities and attention to detail to enhance patient satisfaction and maintain rigorous health standards. Achieved consistent quality assurance, contributing significantly to a positive and healthy environment.
Overview
13
13
years of professional experience
Work History
Cleaning Assistant
Private Care
06.2024 - 11.2024
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
- Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
- Handled equipment, chemicals, and materials properly and with caution.
- Performed deep-cleaning tasks on carpets, upholstery, and hard floors using specialized equipment and techniques for optimal results.
- Contributed to a safe working environment by adhering to safety protocols during all tasks, reducing workplace accidents.
- Removed rubbish from trash receptacles, disposing of waste in specified areas to eliminate risk of pests.
- Assisted with inventory management, tracking supplies usage, and reordering when necessary to prevent shortages.
- Treated stains and damaged areas to restore value.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
Machine Operator
Norco
01.2019 - 07.2024
- Operated machining equipment safely with team of operators.
- Assisted quality control personnel with inspections of completed products, ensuring adherence to strict quality standards before shipping them out to customers.
- Complied with company and OSHA safety rules and regulations.
- Reduced machine downtime by performing regular inspections and identifying potential issues before they escalated.
Skin Care Ambassador
Chemist Warehouse
06.2017 - 12.2017
- Enhanced patient satisfaction by providing compassionate care and addressing individual needs.
- Contributed to a positive atmosphere within the healthcare facility by maintaining a professional demeanor and engaging with patients respectfully.
Retail Sales Associate
Priceline Pharmacy
04.2012 - 09.2017
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Collaborated with team members to meet daily sales targets, contributing to overall store success.
Education
Advanced Diploma - Interaction Design
Commercial Arts Training College
Brisbane City 01.2014
Year 12 Certificate - Secondary Education
Rochedale State High School
Rochedale, QLD12.2012
Skills
- Customer service
- Physical stamina
- Quality control
- Quality assurance
- Sanitation practices
- Hazardous material handling
- Waste management
- Health and safety regulations
- Time management
- Attention to detail
- Multitasking and organization
- Verbal and written communication
- Conflict resolution
- Commercial and residential cleaning
- Multitasking
- Adaptable and flexible
- Damage prevention
- Communication and interpersonal skills
- Basic mathematics
- Safety standards and protocols
- New employee training
Timeline
Cleaning Assistant
Private Care
06.2024 - 11.2024
Machine Operator
Norco
01.2019 - 07.2024
Skin Care Ambassador
Chemist Warehouse
06.2017 - 12.2017
Retail Sales Associate
Priceline Pharmacy
04.2012 - 09.2017
Advanced Diploma - Interaction Design
Commercial Arts Training College
Year 12 Certificate - Secondary Education
Rochedale State High School
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