Krystal Cowan

• Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
• Negotiated favourable contract terms for clients, resulting in higher satisfaction rates and repeat business.
• Developed strong relationships with mortgage brokers, Conveyancers / Solicitors, and other professionals to streamline the home buying process for clients.
• Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
• Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
• Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.

• Boosted customer satisfaction by implementing new sales strategies and streamlining the car-buying process.
• Enhanced employee performance through targeted training programs and consistent feedback.
• Developed strong relationships with manufacturers, ensuring optimal pricing for dealership inventory.
• Optimized dealership profits by skillfully negotiating deals with customers and vendors.
• Improved sales team efficiency by monitoring key performance indicators and providing actionable insights.
• Increased overall revenue with effective marketing campaigns and targeted promotions.
• Collaborated with finance department to create appealing financing options for customers, increasing sales conversions.
• Encouraged a high-performance culture among the sales team by setting ambitious targets and rewarding top performers.
• Streamlined inventory management processes, reducing overhead costs and improving vehicle turnover rates.

• Increased aftermarket sales by developing and implementing strategic sales plans.
• Boosted customer satisfaction with tailored product offerings and personalized service.
• Expanded market share by identifying new business opportunities and establishing key partnerships.
• Strengthened brand presence, executing targeted marketing campaigns in collaboration with the marketing team.
• Enhanced revenue growth through effective negotiation of contracts and pricing agreements.
• Streamlined operations, implementing CRM systems to track customer interactions and manage leads effectively.
• Fostered long-term relationships with existing clients, maintaining consistent communication and addressing concerns promptly.
• Optimized sales processes to improve efficiency, reducing response time for client inquiries.
• Developed comprehensive training programs for new recruits, ensuring a strong understanding of company products and services.
• Achieved consistent sales targets by monitoring performance metrics and adjusting strategies accordingly.
• Identified potential areas for process improvement, providing actionable recommendations to senior management.

This role is very similar to the next see above for responsibilities.

• Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Devised and implemented processes and procedures to streamline operations.
• Created monthly forecast templates and resource management allocations for approved projects.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Engaged with customers to build rapport and loyalty.