Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Krystal Daley

Port Kembla,NSW

Summary

Enthusiastic and personal shopper with a strong reputation for maintaining consistent order accuracy, providing outstanding customer service, and fostering brand loyalty. Focus on delivering excellent service to in-store pick-up customers and home delivery. Well-versed in utilizing technology tools, including mobile applications, scanners, and GPS, to efficiently complete orders. Committed to ensuring customer satisfaction and enhancing the overall shopping experience for all individuals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Personal Online Shopper

Woolworths Group
09.2022 - 12.2024
  • Working with customers to understand their needs and make targeted service recommendations.
  • Serving customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pickup, and delivery.

Cleaner

Elleisha's Property Services
04.2021 - 08.2021
  • Domestic Cleaning - Large and small houses, NDIS Cleaning.
  • Mopping, Dusting, Sanitising of surfaces, Wiping and polishing of doors, windows, mirrors etc.
  • Kitchen cleaning including appliances, countertops etc.
  • Bathroom cleaning including floors, mirrors, fixtures, showers, toilets.
  • Light organisation of personal items.

Cleaner

Nic's Cleaning
02.2018 - 11.2020

Education

Certificate 3 - Retail

Australian College of Higher Studies
12.2020

Year 10 -

Kanahooka High School
12.2009

Skills

  • Customer engagement
  • Professional appearance
  • Effective communication
  • Effective time management
  • Collaborative teamwork
  • Attention to detail
  • Consistent punctuality
  • Residential cleaning expertise

Certification

  • Evidence of Full Covid-19 Vaccination
  • Responsible Conduct of Gambling Licence, New South Wales Government, 08/27
  • New South Wales Competency Card, A & G, CCH11311068
  • Responsible Service of Alcohol Certificate, 01/23, 08/27
  • Certificate of Completion, NDIS Quality and Safeguards Commission, 05/21, 'Quality, Safety and You' - NDIS Worker Orientation Module
  • NSW Drivers Licence, NSW Roads And Maritime Services

Languages

English

Timeline

Personal Online Shopper

Woolworths Group
09.2022 - 12.2024

Cleaner

Elleisha's Property Services
04.2021 - 08.2021

Cleaner

Nic's Cleaning
02.2018 - 11.2020

Year 10 -

Kanahooka High School

Certificate 3 - Retail

Australian College of Higher Studies

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Krystal Daley