Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
KRYSTAL NOBLE

KRYSTAL NOBLE

Seaford Meadows

Summary

Ideally I would like to be in a position where the job is enjoyable, interesting, rewarding but also hard work. I much prefer to be in the type of job where I am constantly busy and being challenged, and my skills being fully utilised and improved on a daily basis. I wish to stay in a position within the Government sectors as I have enjoyed my experiences so far and feel there are so many opportunities to take advantage of. I have a proven ability to show my potential, with an example being, starting as a Receptionist with the Leukaemia Foundation and working my way to Support Services Administrator with a high level of responsibility and reliance given to me in a short amount of time. I would like a position that provides room for growth, and continually gives me an opportunity to showcase my initiative and skills as well as something that I personally take an interest in. My ideal career would be within in the administration field, in a position of authority. Management would be ideal, as the idea of responsibility is something that appeals highly to me.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Inquest Support Officer ASO3

Coroner’s Court
10.2009 - 12.2018
  • Acting Coronial Services Officer ASO3
  • Quality Assurance Officer ASO2
  • Correspondence Officer ASO2
  • Reception ASO2

Quality Assurance Officer ASO2 (Correspondence) – Temporary Relief for Supervisor

SA Police
  • Training new employees in booking in and booking out correspondence
  • Training new employees in adjudication and typing of letters
  • Quality assurance and editing of new employees work

Expiation Notice Officer ASO1 (Correspondence)

SA Police
05.2008 - Current
  • Adjudication of letters received from members of the public regarding Expiation Notices
  • Booking in and scanning of correspondence received
  • Typing letters
  • Withdrawal and reissuing of notices via Statutory Declaration
  • Booking out of letters (sending letters once adjudication process is complete)
  • Sending enquiries regarding Expiation Notices
  • Recommending notices for withdrawal
  • Liaising with courts/police stations/other government agencies (SA Water, DTEI etc)/public servants
  • Use of CARS, ENS, CRIMTRAC, TRUMPS (DRIVERS) and VLS programs

Expiation Notice Officer ASO1 (Customer Service)

SA Police
05.2008 - 11.2008
  • Call centre operator (inbound)
  • Taking notes of all calls answered and recording notes on ENS computer system
  • Provision of quality customer service to the public
  • Verifying and editing of expiation notices on database
  • Data Entry (with strict Confidentiality Guidelines)
  • Answering customer enquiries and dealing with customer complaints
  • Credit card processing
  • Use of internet, digital fax, Outlook, Word and Excel
  • Other administration tasks as required

Bartender

Aberfoyle Hub Tavern
01.2006 - 01.2008
  • General bar duties and bistro duties
  • Customer service
  • Cash handling
  • Opening and closing duties
  • Hourly money counts and float checks
  • Use of TAB, KENO, computerised poker machine systems

Support Services Administrator

Leukaemia Foundation
01.2004 - 01.2006
  • Support services administration duties
  • General administration duties
  • General office management
  • Personal assistant to the Regional Manager
  • Reception duties
  • Patient transport and accommodation coordination
  • Data entry of patient information (with strict Confidentiality Guidelines)
  • Use of Donor Management, Pivotal and TeleMagic data entry programs
  • Daily management of 60+ volunteers and daily volunteer driving rosters
  • Processing of invoices, purchase orders and keeping of Petty Cash.
  • Monthly, quarterly and annual reports/statistics
  • Liaising with hospitals/health care centres/medical staff/patients on a daily basis
  • Organisation of staff/board meetings and patient support groups
  • National and local fundraising projects
  • Mail inventory, maintaining all office supplies and daily Media Watch
  • Use of internet, fax, photocopier, Outlook, Word and Excel
  • 6 week preparation of an 'Administration Position Specification Pack' on my departure of the Foundation

Gaming Duty Manager

Homestead Tavern, Brisbane QLD
01.2003 - 01.2004
  • General bar duties
  • Customer service
  • Cash handling
  • PM gaming duty manager
  • Opening and closing duties
  • Daily shift changes (register counts, float swaps, data entry)
  • Promotions
  • Hourly money counts and float checks
  • Use of TAB, KENO, computerised poker machine systems

Checkout Operator

Woolworths, Christies Beach
01.2001 - 01.2003
  • Cash handling
  • Customer service
  • Checkout operation

Education

Lonsdale Heights Primary School
01.1991

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Heather Langton Academy of Beauty Therapy
01.2002

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Wirreanda High School
01.2001

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Seaview High School
01.1999

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Sheidow Park Primary School
01.1997

Skills

  • Confident with pubic relations and customer service
  • Friendly, outgoing, self-motivated and well presented
  • Conscientious and confident in own abilities
  • Strong work ethic, with proven honesty and reliability
  • Initiative and resourcefulness
  • Ability to communicate with colleagues, superiors and clients
  • Good organisation and decision making skills
  • Proven ability to work as an effective team member
  • Act decisively and take control if needed
  • Work without supervision
  • Delegate tasks and monitor progress
  • Work under pressure and meet deadlines in a demanding situation
  • Function as an effective supervisor and team leader
  • Keep control and professionalism in a tough situation

Certification

  • February 2005 - Certificate III in Customer Contact (Leukaemia Foundation)
  • March 2009 – Customer Service Course (SAPOL)
  • March 2009 – Telephone Techniques Course (SAPOL)

Timeline

Inquest Support Officer ASO3

Coroner’s Court
10.2009 - 12.2018

Expiation Notice Officer ASO1 (Correspondence)

SA Police
05.2008 - Current

Expiation Notice Officer ASO1 (Customer Service)

SA Police
05.2008 - 11.2008

Bartender

Aberfoyle Hub Tavern
01.2006 - 01.2008

Support Services Administrator

Leukaemia Foundation
01.2004 - 01.2006

Gaming Duty Manager

Homestead Tavern, Brisbane QLD
01.2003 - 01.2004

Checkout Operator

Woolworths, Christies Beach
01.2001 - 01.2003

Quality Assurance Officer ASO2 (Correspondence) – Temporary Relief for Supervisor

SA Police

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Heather Langton Academy of Beauty Therapy

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Wirreanda High School

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Seaview High School

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Sheidow Park Primary School

Lonsdale Heights Primary School
KRYSTAL NOBLE