Krystal Robinson
Falls Creek,NSW
Summary
Effective leader, passionate, hard working and driven.
Overview
2
2
years of professional experience
Work History
Data Entry Clerk
Forms Administration
10.2023 - Current
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Created and maintained data entry logs to track data entry activities.
- Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
Assistant Manager of Online Department
Woolworths
12.2022 - 10.2023
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Education
Year 12 Certificate -
Vincentia High School
Vincentia, NSW2006
Skills
- Data entry
- Microsoft Word
- Microsoft Excel
- Attention to detail
- Data accuracy
- Time management
- Customer Service-oriented
- Independent worker
- Problem-solving
- Office administration
- Maintains confidentiality
- Strong problem solver
- Administrative support
Timeline
Data Entry Clerk
Forms Administration
10.2023 - Current
Assistant Manager of Online Department
Woolworths
12.2022 - 10.2023
Year 12 Certificate -
Vincentia High School