Krystal Secker
Summary
Experienced with patient scheduling, medical records management, and front-desk operations. Utilizes effective communication and organizational skills to enhance patient care and office efficiency. Knowledge of healthcare protocols and a track record of maintaining patient confidentiality and satisfaction.
Overview
10
10
years of professional experience
Work History
Dental Assistant
Steve King Dental Group
02.2023 - 12.2024
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Documented patient dental health information and medical history for future reference.
- Maintained strict confidentiality of patient information, adhering to regulations and medical office policies.
Disability Support Worker
Mossman Support Services
07.2021 - 02.2023
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Drove clients safely to social activities and appointments.
Checkout Supervisor
Woolworth Supermarket
05.2015 - 07.2021
- Enhanced customer satisfaction by efficiently managing checkout processes and addressing concerns promptly.
- Resolved customer complaints professionally, turning negative experiences into positive ones whenever possible.
- Maintained a clean, organized, and well-stocked checkout area, enhancing the shopping environment for customers.
Education
Bachelor - Nursing Science
James Cook University
QLDHigh School Diploma -
Mossman State High School
Mossman, QLD11-2017
Skills
- Appointment scheduling
- Infection control proficiency
- Inventory management
- Dental software management
- Telephone etiquette
- Knowledgeable with HICAPS
- Positive Attitude
- Strong Work Ethic
Additional Information
- Blue Care Card
- Yellow Card
- First Aid Certificate
- QLD Police Check
Timeline
Dental Assistant
Steve King Dental Group
02.2023 - 12.2024
Disability Support Worker
Mossman Support Services
07.2021 - 02.2023
Checkout Supervisor
Woolworth Supermarket
05.2015 - 07.2021
Bachelor - Nursing Science
James Cook University
High School Diploma -
Mossman State High School
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